At a Glance
- Tasks: Support library activities, assist customers, and promote a love for reading.
- Company: Join the award-winning Knowsley Council, dedicated to fair employment.
- Benefits: Flexible hours, supportive team, and community impact.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a difference in your community while sharing your passion for books.
- Qualifications: Enthusiasm for reading, good digital skills, and excellent customer service.
The predicted salary is between 10 - 12 € per hour.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Location: Stockbridge Village Library, The Withens, Stockbridge Village, L28 1SU; Prescot Library, Aspinal Street, Prescot, Knowsley, L34 5GA; Kirkby Library, The Centre, Norwich Way, Kirkby, Knowsley, L32 8XY; Huyton Library, Civic Way, Huyton, Knowsley, L36 9GD; Halewood Library, Roseheath Drive, Halewood, Liverpool, L26 9UH.
Contract: Casual
Working Pattern: Flexible Hours
Hours: 0 hours. Casual - As and when required.
DBS Check: No
Closing Date: 07/06/2026 at 23:59
Reference: CVP 0613
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Do you love recommending books, inspiring a love of reading, and helping people find the answers they’re looking for? Are you confident supporting both adults and children, whether that’s through activities, events, or digital support? If so, this could be the perfect role for you.
Knowsley Library Service operates welcoming and vibrant libraries in Huyton, Kirkby, Halewood, Prescot and Stockbridge Village, as well as a Schools Library Service that issues and delivers books to local schools. We are looking for enthusiastic and flexible individuals to join us as Casual Library Assistants. Successful candidates will work at all of the above branches as and when required, and should be able to travel to each location.
About the Role
As a Casual Library Assistant, you’ll play a vital role in delivering a high-quality, customer‑focused service to our library users and schools. No two days are the same – one day you might be helping a customer with digital queries, and the next supporting a children’s activity or recommending the perfect read.
What You’ll Be Doing
- Providing a friendly, welcoming service to customers of all ages
- Supporting and delivering library activities and events for children, young people and adults
- Helping customers with digital skills and technology
- Promoting books, reading and library services
- Shelving stock, packing boxes and moving items as required
- Supporting local, regional and national initiatives
- Working across different library locations when needed
What We’re Looking For
- You’ll be someone who works effectively as part of a team and independently when required
- Is accurate, reliable and able to work with minimal supervision
- Has a genuine enthusiasm for books and reading
- Possesses good digital skills and a willingness to help others use technology
- Delivers excellent customer service with strong communication skills
- Remains calm, helpful and professional in demanding situations
- Is flexible and able to work a varied shift pattern, including Saturdays
- Can travel to any Knowsley library location as required
Why Join Us?
You’ll be part of a friendly, supportive team making a real difference in the community – helping people learn, connect, and discover new opportunities every day. If you’re passionate about helping others and believe libraries are at the heart of strong communities, we’d love to hear from you.
Come and join us – and be part of Knowsley Library Service’s success. We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
Please note sponsorship is not available for this role. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
Casual Library Assistant in Knowsley employer: Knowsley Metropolitan Borough Council
Knowsley Council is an award-winning Local Authority dedicated to fostering a healthy, fair, and inclusive workplace. As a Casual Library Assistant, you will join a supportive team that makes a tangible difference in the community by promoting literacy and providing essential services across multiple library locations. With flexible hours and a commitment to employee growth, this role offers a unique opportunity to engage with diverse groups and contribute to the vibrant culture of Knowsley Libraries.
Contact Detail:
Knowsley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Library Assistant in Knowsley
✨Tip Number 1
Get to know the libraries in Knowsley! Familiarise yourself with their services and activities. This way, when you chat with the team during your interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like helping someone with digital queries or recommending a book. Being prepared will help you shine during any interactions.
✨Tip Number 3
Be flexible and open-minded! Since this is a casual role, showing that you're adaptable and willing to work across various locations will make you stand out. Highlight your availability and eagerness to jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Knowsley Library Service team!
We think you need these skills to ace Casual Library Assistant in Knowsley
Some tips for your application 🫡
Show Your Passion for Libraries:When you're writing your application, let your love for books and libraries shine through! Share any experiences you've had that show how you inspire others to read or help them find what they need.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We want to see how you can bring your unique flair to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know the Library Service
Before your interview, take some time to research Knowsley Library Service. Familiarise yourself with their mission, values, and the services they offer. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Show Your Passion for Books
As a Casual Library Assistant, your love for books and reading is crucial. Be prepared to discuss your favourite genres, authors, or recent reads. Share how you would inspire others to discover the joy of reading, especially for children and young adults.
✨Demonstrate Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Whether it was resolving a complaint or helping someone find information, be ready to share these stories. Highlight your communication skills and ability to remain calm under pressure.
✨Flexibility is Key
Since this role requires working across various locations and adapting to different tasks, emphasise your flexibility. Discuss your availability and willingness to work varied shifts, including weekends. This will reassure them that you're ready to meet the demands of the job.
