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- Tasks: Manage HR casework, including disciplinary processes and policy development.
- Company: Join Knowsley Council, an award-winning local authority focused on people.
- Benefits: Enjoy flexible working, excellent pension, and strong development pathways.
- Why this job: Make a real impact in a supportive, inclusive environment.
- Qualifications: Passion for HR, confident communication, and solution-focused mindset.
- Other info: Be part of a dynamic team shaping the future of HR.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Location: Nutgrove Villa, Westmorland Road, Huyton, Knowsley, L36 6GA, Hybrid Working
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week. Consideration will be given for part time working.
DBS Check: No
Closing Date: 15/02/2026 at 23:59
Reference: CVP 0534
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We’re creating our very first People Strategy, and with a renewed focus on delivering excellent HR services. We’re currently recruiting a HR Casework & Investigations Officer to join our recently expanded HR Casework Team.
In this key role, you’ll manage your own HR casework across a range of areas including:
- Disciplinary and grievance processes
- Absence management
- Policy development and consultation with staff and trade unions
- Service reviews and TUPE transfers
You’ll be part of a collaborative, forward-thinking team, helping to deliver fair, consistent, and people-focused HR practices across the Council.
What We’re Looking For:
We want HR professionals who are:
- Passionate about people and HR best practice
- Confident communicators, able to manage sensitive conversations with professionalism
- Solution-focused, with the ability to balance organisational needs with empathy and fairness
Whether you’re experienced in employee relations or looking to take the next step in your HR career, we’d love to hear from you.
Why Join Knowsley?
Our team members say the top reasons to work with us are:
- A supportive and friendly culture where colleagues genuinely help each other
- Variety and development – no two days are the same, with lots of opportunities to grow
- Flexibility – including hybrid working, flexi-time, and autonomy in your work
We also offer:
- An excellent pension and salary sacrifice schemes
- Access to a range of employee discounts
- Strong learning and development pathways
- A welcoming team under new leadership, with the chance to help shape the future of HR at Knowsley
About the Borough:
Knowsley is a proud part of the Liverpool City Region, home to major attractions like Knowsley Safari Park and the Shakespeare North Playhouse, as well as the second-largest business park in the North West. We’re growing fast – in population, diversity, and ambition – and we want a workforce that reflects the communities we serve.
We’re proud of our diversity and actively encourage applications from all backgrounds, particularly from under-represented groups.
If you want to make a real impact and be part of a forward-thinking, inclusive council – we’d love to hear from you.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
If you want to make a real impact and be part of a forward-thinking, inclusive council – we’d love to hear from you.
Interview date - 26th February 2026
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification. Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
HR Casework and Investigations Officer in Huyton employer: Knowsley Metropolitan Borough Council
Contact Detail:
Knowsley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Casework and Investigations Officer in Huyton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Knowsley Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Knowsley’s values and recent projects. Show us that you’re not just passionate about HR but also about making a real impact in the community.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about how you can demonstrate your solution-focused mindset and ability to handle sensitive conversations with professionalism.
✨Tip Number 4
Don’t forget to apply through our website! Tailor your CV and supporting statement to highlight your relevant experience and competencies. We want to see how you fit into our forward-thinking team!
We think you need these skills to ace HR Casework and Investigations Officer in Huyton
Some tips for your application 🫡
Tailor Your CV and Supporting Statement: Make sure your CV and supporting statement are specifically tailored to the competencies listed in the person specification. This shows us that you understand what we're looking for and how you fit into our team.
Show Your Passion for HR: We want to see your enthusiasm for HR and people management. Use your application to highlight any relevant experiences or projects that demonstrate your passion and commitment to best practices in HR.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it gives you a chance to explore more about Knowsley Council and our values.
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know Your HR Casework Inside Out
Before the interview, make sure you’re well-versed in the key areas of HR casework mentioned in the job description. Brush up on disciplinary and grievance processes, absence management, and policy development. This will not only show your knowledge but also your passion for the role.
✨Showcase Your Communication Skills
As a potential HR Casework and Investigations Officer, you'll need to manage sensitive conversations with professionalism. Prepare examples from your past experiences where you successfully navigated difficult discussions or resolved conflicts. This will demonstrate your confidence and ability to handle challenging situations.
✨Emphasise Your Solution-Focused Approach
During the interview, highlight your ability to balance organisational needs with empathy and fairness. Share specific instances where you’ve implemented solutions that benefited both the organisation and its employees. This will align perfectly with the council's focus on fair and people-focused HR practices.
✨Tailor Your CV and Supporting Statement
Make sure your CV and supporting statement are tailored to reflect the competencies outlined in the person specification. Use clear examples that showcase your experience and skills relevant to the role. Remember, if your application doesn’t align with what they’re looking for, it’s unlikely you’ll be shortlisted.
