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- Tasks: Support individuals facing homelessness with tailored solutions and meaningful assistance.
- Company: Join Knowsley Council, an award-winning local authority committed to fair employment.
- Benefits: Enjoy flexible working options, competitive pay, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in housing services and 2 A levels or equivalent required.
- Other info: Diverse workplace with excellent career growth opportunities and a commitment to inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Location: Hybrid Working, Huyton Library, Civic Way, Huyton, Knowsley, L36 9GD
Contract: Temporary
Working Pattern: Full Time
Hours: 36 hours per week. [1 day a week working from home] - Consideration will be given for part time working.
DBS Check: Yes
Closing Date: 09/11/2025 at 23:59
Reference: CVP 0345B
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
This is an opportunity to join an experienced statutory housing solutions service within Knowsley. Ensuring everyone who is homeless or at risk of homelessness has access to meaningful help tailored to the individual needs of the household.
You will work in the Housing Solutions Service and work with clients who are experiencing homelessness or at risk of experiencing homelessness. The purpose of the Housing Solutions Support Officer will be to provide clients with tailored support to alleviate homelessness and assist in preventing homelessness re-occurring.
You should be able to demonstrate previous experience of working in a statutory homeless service or housing service and have 2 A levels or the equivalent. You will need to show a drive and commitment to preventing homelessness, as well as the ability to work collaboratively with a variety of stakeholders. A willingness to learn, adapt and lead change will also be required.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time dependent upon the needs of the service.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact us.
Your Application Form should be tailored to reflect the competencies within the person specification. Please note if an Application Form does not reflect the person specification it is unlikely to be shortlisted. To upload your Application Form you will need to click on the link below and create an account with Jobs Go Public if you have not already done so. You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Housing Solutions Support Officer employer: Knowsley Metropolitan Borough Council
Contact Detail:
Knowsley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Support Officer
✨Tip Number 1
Get to know the organisation! Research Knowsley Council and their housing solutions service. Understanding their values and mission will help you connect with them during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Knowsley. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to homelessness and support services. Think about your past experiences and how they relate to the role. We want to see your passion and commitment shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the Knowsley Journey.
We think you need these skills to ace Housing Solutions Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure your application form reflects the competencies listed in the person specification. We want to see how your experience aligns with what we're looking for, so don’t just send a generic application!
Show Your Passion: Let us know why you're driven to work in housing solutions and how you can make a difference. We’re all about delivering real benefits for our residents, so share your commitment to preventing homelessness.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see your skills and experiences that match the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll need to create an account with Jobs Go Public, so get that sorted early.
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Solutions Support Officer. Familiarise yourself with the challenges faced by those experiencing homelessness and the services available to help them. This will show your passion and commitment to making a difference.
✨Tailor Your Application
When preparing for the interview, ensure your application form highlights your relevant experience in statutory homeless services or housing services. Use specific examples that demonstrate your ability to work collaboratively and adapt to changing situations, as these are key competencies for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the types of cases you might handle, or how the council measures success in preventing homelessness. It shows you're genuinely interested and engaged with the role.
✨Show Your Commitment to Diversity
Knowsley Council values diversity and inclusivity. Be ready to discuss how your background or experiences can contribute to a fair and just workplace. Highlight any previous work or volunteer experiences that demonstrate your commitment to supporting diverse communities.
