At a Glance
- Tasks: Join us as an ICT Technician and support technology in education.
- Company: The Prescot School, part of The Heath Family Trust.
- Benefits: Permanent position with full-time hours and a supportive environment.
- Other info: Commitment to equality and safeguarding children is essential.
- Why this job: Make a real impact on students' learning and future through technology.
- Qualifications: Relevant qualifications and experience in ICT support.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for children and families in Knowsley.
Location: The Prescot School, Knowsley Park Lane, Prescot
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
Closing Date: 10/08/2026 at 17:00
Reference: EXTERNAL - THE HEATH FAMILY TRUST
Are you ready to make a real impact? Join us as our IT Technician and help power the technology that supports teaching, learning and the future of our students. Under the guidance of the ICT Manager, the ICT technician is responsible for the management and development of ICT and services that support the main school. The post holder will support the ICT Manager in planning by focusing on using best practice to improve efficiency and security, reducing ICT costs while increasing productivity and enhancing teaching and learning practices through equipment and systems.
Areas of responsibility will include:
- SLA Delivery: Delivery of services in accordance with the Trust SLA
- Support Services: Manage the provision of high-quality, effective ICT support services across the school.
- Infrastructure: Manage the data network, ICT infrastructure, telecommunications systems and cyber security requirements, and data ecosystem.
Technical Responsibilities:
- Setup and Maintain school-based devices (Windows 10/11, iMacs, iPads).
- Assist with school-based Windows Servers (2016, 2019, 2022) including Active Directory, Group Policy, DNS, DHCP, Azure AD Connect including relevant backups, switches and routers.
- Maintain and monitor Web Filtering and Firewalls.
- Administration of the network across the school to ensure user needs are met.
- Management of School Apple Manager for the school.
- Monitor and maintain school VOIP systems (3CX) and SBC server.
- Monitor and maintain the Wifi network for the school.
- Monitor and maintain CCTV System and door access control across the school.
- Support with MIS system.
- Knowledge of and ability to support Linux eg ESXI, SBC.
- Support Exams and tailor settings per Exam.
- Provide support for ICT provision coordinating maintenance and repair programs to ensure equipment is accessible and available.
- Support on other specialized software such as Adobe Creative Cloud Suite etc.
- Support on specific software and equipment that can assist in curriculum enrichment.
- Ensure that disaster recovery processes are followed when necessary.
Cyber security:
- Knowledge and understanding of DfE Cyber Security Standards for education.
- Assist in any data breaches that relate to ICT.
- Facilitate and participate in cyber security best practices led by the ICT Manager.
Qualifications and Experience:
Applicants must have relevant qualifications and experience related to this role. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and references. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
ICT Technician in Knowsley employer: Knowsley Libraries
Join our dedicated team in Knowsley, where we prioritise the welfare of children and families while fostering a supportive work environment. As an Estate and Compliance Officer, you will benefit from a culture that values collaboration and professional growth, with opportunities to enhance your skills in compliance management and operational support. We are committed to equality and safeguarding, ensuring that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician in Knowsley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Knowsley Libraries values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Knowsley Libraries might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Knowsley Libraries!
✨Direct Apply to Knowsley Libraries
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We think you need these skills to ace ICT Technician in Knowsley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Knowsley Libraries.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Knowsley Libraries. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Knowsley Libraries
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
