At a Glance
- Tasks: Support library activities, help customers with digital skills, and promote a love of reading.
- Company: Join Knowsley Council, an award-winning local authority committed to fair employment.
- Benefits: Be part of a friendly team making a real difference in the community.
- Other info: Flexible shifts across various library locations with opportunities for personal growth.
- Why this job: Inspire others and connect people with books and resources they love.
- Qualifications: Enthusiasm for reading, good digital skills, and excellent customer service.
The predicted salary is between 20000 - 25000 € per year.
You will be required to input your name and email address and will be invited to complete an equal opportunities questionnaire. Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Do you love recommending books, inspiring a love of reading, and helping people find the answers they're looking for? Are you confident supporting both adults and children, whether that's through activities, events, or digital support? If so, this could be the perfect role for you.
Knowsley Library Service operates welcoming and vibrant libraries in Huyton, Kirkby, Halewood, Prescot and Stockbridge Village, as well as a Schools Library Service that issues and delivers books to local schools. We are looking for enthusiastic and flexible individuals to join us as Casual Library Assistants. Successful candidates will work at all of the above branches as and when required, and should be able to travel to each location.
What You’ll Be Doing
- Providing a friendly, welcoming service to customers of all ages
- Supporting and delivering library activities and events for children, young people and adults
- Helping customers with digital skills and technology
- Promoting books, reading and library services
- Shelving stock, packing boxes and moving items as required
- Supporting local, regional and national initiatives
- Working across different library locations when needed
You’ll Be Someone Who
- Works effectively as part of a team and independently when required
- Is accurate, reliable and able to work with minimal supervision
- Has a genuine enthusiasm for books and reading
- Possesses good digital skills and a willingness to help others use technology
- Delivers excellent customer service with strong communication skills
- Remains calm, helpful and professional in demanding situations
- Is flexible and able to work a varied shift pattern, including Saturdays
- Can travel to any Knowsley library location as required
You’ll be part of a friendly, supportive team making a real difference in the community — helping people learn, connect, and discover new opportunities every day. If you’re passionate about helping others and believe libraries are at the heart of strong communities, we’d love to hear from you.
We welcome applications from residents and beyond, regardless of background, belief or identity, recognizing the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce. Please note sponsorship is not available for this role.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
Casual Library Assistant employer: Knowsley Council
Knowsley Council is an award-winning Local Authority, recognised for its commitment to fair employment and inclusivity, making it an excellent employer for those passionate about community service. As a Casual Library Assistant, you will join a supportive team dedicated to inspiring a love of reading and providing essential services across multiple vibrant library locations. With opportunities for personal growth and a focus on employee well-being, Knowsley Library Service offers a fulfilling environment where your contributions truly make a difference in the lives of local residents.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Library Assistant
✨Tip Number 1
Get to know the libraries in Knowsley! Visit them, chat with staff, and understand their vibe. This will help you tailor your approach when you get that interview.
✨Tip Number 2
Show off your passion for books and reading! Be ready to share your favourite reads and how you can inspire others. We want to see that enthusiasm shine through!
✨Tip Number 3
Brush up on your digital skills. Libraries are all about helping people navigate technology, so be prepared to demonstrate your own tech-savviness during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Knowsley Library Service team.
We think you need these skills to ace Casual Library Assistant
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see your genuine enthusiasm for books and reading, so don’t be afraid to share your passion.
Tailor Your Application:Make sure to tailor your application to the role of Casual Library Assistant. Highlight any relevant experience you have with customer service, digital skills, or working with different age groups.
Check Your Details:Before hitting that submit button, double-check your name and email address. We need to be able to reach you, and a small typo can make a big difference!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Knowsley Council
✨Know Your Libraries
Familiarise yourself with the Knowsley Library Service and its various branches. Understand their mission, the types of activities they offer, and how they engage with the community. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you helped someone find information or resolved a problem. Being able to articulate these experiences will highlight your ability to connect with library users of all ages.
✨Demonstrate Your Digital Skills
Since the role involves helping customers with digital skills, be ready to discuss your own tech-savviness. Bring up any relevant experience you have with technology, whether it's assisting others with devices or using library systems. This will reassure the interviewers that you can support patrons effectively.
✨Emphasise Flexibility and Teamwork
The job requires working across different locations and adapting to varied shift patterns. Be prepared to discuss your flexibility and provide examples of how you've successfully worked as part of a team. This will show that you're ready to jump in wherever needed and contribute positively to the library environment.
