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- Tasks: Provide top-notch customer service and support for college events and enrolments.
- Company: Join a supportive college environment focused on student success.
- Benefits: Enjoy 34 days holiday, pension scheme, and discounts at on-site cafes.
- Why this job: Make a difference in students' lives while developing your career in education.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Great opportunities for career growth and a positive workplace culture.
The predicted salary is between 23655 - 23655 £ per year.
Permanent/Full-Time – 36 hours per week. Salary: £23,655.00 per annum.
Are you looking for a rewarding career in customer service? Do you have fantastic organisational skills? Would you like to work in Further Education and support students and staff in our central services function? If yes, this could be the ideal opportunity for you!
The role of Central Services Administrator is to provide an effective and efficient administration service for all central services functions. To act as a first point of contact for all customers and deliver an outstanding front line customer service at all times, keeping with the College strategic objectives. To assist with all College events and enrolments.
Responsibilities- Provide an effective and efficient administration service for all central services functions.
- Act as a first point of contact for all customers and deliver outstanding front line customer service.
- Assist with College events and enrolments.
- Positive and enjoyable working environment
- Working 36 hours per week
- Generous holiday entitlement 34 days plus Bank Holidays
- Contributory pension scheme with an excellent employer contribution
- Death in Service benefits
- Free on-site parking
- Discounted Starbucks and all other catering outlets on sites
- Employee Assistance Programme
- Discount Scheme
- Well-being events and access to a well-being portal
- CPD
- Opportunities for career development within the team and wider college
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
St Helens College and Knowsley Community College are committed to Equality and Diversity and to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check.
This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.
Please note we do not accept CVs from recruitment agencies. Any speculative CVs sent to the College will not be considered.
Central Services Administrator in St Helens employer: Knowsley Community College
Contact Detail:
Knowsley Community College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Services Administrator in St Helens
✨Tip Number 1
Get to know the company! Research St Helens College and Knowsley Community College, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing outstanding front line service, think of examples from your past experiences where you've excelled in this area. Be ready to share these during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Don’t wait until the last minute; get your application in early to stand out from the crowd!
We think you need these skills to ace Central Services Administrator in St Helens
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Central Services Administrator, your organisational skills are key! Make sure to highlight any relevant experience in your application. We want to see how you can keep things running smoothly!
Customer Service is Key: This role is all about providing top-notch customer service. Share examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping others!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to match the job description. We appreciate when candidates show they’ve done their homework and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Knowsley Community College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Central Services Administrator. Familiarise yourself with customer service principles and how they apply to the education sector. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires fantastic organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or events. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or situations. Think of specific examples where you've provided outstanding customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, upcoming college events, or opportunities for professional development. It shows your enthusiasm for the role and helps you gauge if the college is the right fit for you.
