Attendance and Retention Officer in St Helens

Attendance and Retention Officer – St Helens

Type: Permanent/Term Time Only – Part‑time working 30 hours per week
Salary: £17,172 to £17,923 per annum
Location: St Helens, United Kingdom
Closing date: 10/12/2025

This is an exciting opportunity for a motivated and efficient individual to contribute to student achievement, by effectively implementing and administering the attendance management strategy. Utilizing your strong communication and interpersonal skills with young people and their parents/carers, alongside your excellent ICT skills, you will make a real difference to the long‑term success of our students.

Responsibilities

This role is an integral part of both Student Support and Curriculum teams in proactively supporting the achievement of high levels of attendance from students and taking immediate action to deal with absence. The role involves daily monitoring of student attendance data and follow‑up with students/parents/carers to check the reasons for absence and to encourage improved attendance where needed.

Key Requirements & Qualifications

• Level 3 in relevant subject area (or equivalent)
• Hold English and Maths GCSE (A*‑C/9‑4)
• Excellent communication skills
• High level of organisational skills

What We Offer

• Positive and enjoyable working environment
• Working 30 hours per week for 38 weeks
• Contributory pension scheme with an excellent employer contribution
• Death in Service benefits
• Free on‑site parking
• Discounted Starbucks and all other catering outlets on sites
• Employee Assistance Programme
• Discount Scheme
• Well‑being events and access to a well‑being portal
• Professional Development
• Opportunities for career development within the team and wider college

St Helens College and Knowsley Community College is committed to Equality and Diversity and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, students and volunteers to share this commitment. This post is subject to an enhanced DBS check.

This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. If you wish to apply, you are advised to complete and submit your application form as soon as possible.

Please note we do not accept speculative calls and emails with CVs from recruitment agencies. Any speculative CVs sent to the College will not be considered. If any assistance is required by agencies, jobs will be sent to them via the TALOS portal.