Attendance and Retention Officer

Attendance and Retention Officer

Part-Time 18329 - 18999 £ / year (est.) No working from home possible
Knowsley Community College

At a Glance

  • Tasks: Support student success by managing attendance and engaging with students and parents.
  • Company: Join a supportive college environment focused on student achievement.
  • Benefits: Enjoy a positive workplace, pension scheme, and professional development opportunities.
  • Other info: Part-time role with flexible hours and a focus on well-being.
  • Why this job: Make a real difference in students' lives while developing your skills.
  • Qualifications: Level 3 qualification and strong communication skills required.

The predicted salary is between 18329 - 18999 £ per year.

This is an exciting opportunity for a motivated and efficient individual to contribute to student achievement by the effective implementation and administration of the attendance management strategy. Utilizing your strong communication and interpersonal skills with young people and their parents/carers, alongside your excellent ICT skills, you will make a real difference to the long‑term success of our students.

What you will do:

  • This role is an integral part of both Student Support and Curriculum teams, proactively supporting the achievement of high levels of attendance from students and taking immediate action to deal with absence.
  • The role involves daily monitoring of student attendance data and follow‑up with students, parents, and carers to check the reasons for absence and to encourage improved attendance where needed.

Successful candidate must:

  • Hold Level 3 in relevant subject area (or equivalent)
  • Hold English and Maths GCSE (A*‑C/9‑4)
  • Exhibit excellent communication skills
  • Demonstrate a high level of organisational skills

What we can offer you:

  • Positive and enjoyable working environment
  • Working 30 hours per week over 5 days for 38 weeks
  • Contributory pension scheme with an excellent employer contribution
  • Death in Service benefits
  • Free on‑site parking
  • Discounted Starbucks and all other catering outlets on sites
  • Employee Assistance Programme
  • Discount Scheme
  • Well‑being events and access to a well‑being portal
  • Professional Development Opportunities for career development within the team and wider college

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. St Helens College and Knowsley Community College is committed to Equality and Diversity and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, students and volunteers to share this commitment. This post is subject to an enhanced DBS check. This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. Please note we do not accept speculative calls and emails with CVs from recruitment agencies. Any speculative CVs sent to the College will NOT be considered. If an assistant is required by agencies, jobs will be sent to them via the TALOS portal.

Attendance and Retention Officer employer: Knowsley Community College

Knowsley Community College is an excellent employer for those passionate about shaping the future of students in the Travel & Tourism sector. With a supportive work culture, generous holiday entitlement, and a commitment to employee development, this part-time role offers a unique opportunity to engage with learners while enjoying a balanced work-life schedule. The college's strong industry connections further enhance the teaching experience, making it a rewarding place to grow professionally.

Knowsley Community College

Contact Details:

Knowsley Community College Recruitment Team

We think you need these skills to ace Attendance and Retention Officer

Communication Skills
Interpersonal Skills
ICT Skills
Organisational Skills
Data Monitoring
Attendance Management
Problem-Solving Skills