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knowmad mood

Sales Operations Specialist

London Full-Time 28800 - 43200 £ / year (est.) Home office (partial)

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At a Glance

Tasks: Support the sales team with reports, forecasts, and order management.
Company: Join knowmad mood, a leader in digital transformation since 1994.
Benefits: Enjoy flexible work options, career development, and a supportive environment.
Why this job: Be part of a people-focused culture that values innovation and growth.
Qualifications: Experience in sales support and proficiency in CRM and Excel required.
Other info: Work from home options and additional leave for personal use.

The predicted salary is between 28800 - 43200 £ per year.

Direct message the job poster from knowmad mood

Are you looking for your next adventure? Then this job opportunity may be for you

First, let us introduce ourselves. We are knowmad mood; we lead digital transformation by combining talent, technology, innovation, and business acumen. We face the complex challenges created by the market today with the talent of our people, and through sustainable development, adding value to more than 500 clients and giving support to their digital transformations since 1994.

We are looking for a proactive Sales Operations Specialist to support and optimize commercial processes within our IT sales team. This role is essential to ensure operational efficiency, rigorous control of the sales cycle, and accurate management of data and reports to drive strategic decision-making.

Key Responsibilities:

Sales support: Provide the sales team with reports, dashboards, and analyses that facilitate decision-making and opportunity identification.
Forecasting and reporting: Collaborate with team leaders to prepare sales forecasts and performance reports to monitor targets.
Order and fulfillment management: Handle quotation and order entries, delivery scheduling, price control, management of RMAs, demo products, and returns.
License renewals and client support: Follow up on renewals, serve as an operational contact point for clients, and provide continuous support to the Sales Director.

Desired Qualifications:

Previous experience in Sales Assistant / Support, Revenue Operations, Order Management, or similar roles.
Proficient knowledge and hands-on experience with CRM systems.
Advanced Excel skills; experience with BI tools such as Power BI, Looker, or Tableau is a plus.
Analytical profile, detail-oriented, adaptable, and solution-driven mindset.

What we offer?

Permanent full-time contract

Salary range aligned with the position.

Flexible retribution plan (medical care, transport, work from home and a Canary Wharf office).

Good working environment and professional career development options in a growing company.

A people- focused company; we have innovation and the career development of our people at the heart of our culture.

Internal dynamics and innovation projects.

Access to the Advantage/Employee Benefits Club.

WFH – Work from Home/Remotely

Career development benefits, such as courses and certifications.

More than 23 Centers of Excellence within the knowmad mood family.

One day of additional autonomous leave to use as you wish.

What are you waiting for? Join us!

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time