At a Glance
- Tasks: Lead international delivery strategy and ensure consistent service across multiple countries.
- Company: Join a people-first tech company with a strong entrepreneurial spirit.
- Benefits: High-impact role, competitive salary, and opportunities for growth in a dynamic environment.
- Other info: Work with high-value international clients and enjoy a collaborative culture.
- Why this job: Shape the future of service delivery and make a real impact on international growth.
- Qualifications: Experience in leading delivery organisations and understanding of professional services.
The predicted salary is between 80000 - 100000 € per year.
About Us
At knowmad mood, we combine talent, technology and business to help organisations get the most out of complex challenges. With over 3,000 professionals, presence in 10 countries and more than 30 years of history, we are a people‑first, meritocratic organisation with a strong entrepreneurial mindset. Headquartered in Spain, we operate across multiple European countries and international markets, supporting clients with a broad portfolio of technology and professional services. Our expertise spans Atlassian (Platinum Partner), SAP (Gold Partner), AWS, Microsoft Azure, Google Cloud, DevSecOps and AI. As part of our continued international growth — driven by both organic expansion and M&A — we are strengthening our international operating model to deliver services at scale with consistency and excellence.
The Role
We are seeking a Head of International Delivery & Services Strategy to lead the evolution of our international delivery capability across all non‑Spanish territories. This is a senior leadership role positioned between strategy and execution. Your mission will be to ensure that our international organisation can reliably mobilise, staff, deliver and scale complex client engagements across countries with different levels of maturity. This role is not focused on day‑to‑day project execution, nor on defining go‑to‑market strategy. Instead, it ensures that what is sold can be delivered — consistently, profitably and to a high standard — across borders. You will act as a key integrator, connecting:
- International delivery teams
- Country and regional leadership
- Lines of Business
- Group Technology Communities
Key Responsibilities
- International Delivery Leadership
- Design, build and operate the international delivery operating model across Europe and other international markets
- Define scalable delivery frameworks adapted to different country and market maturity levels
- Establish standards for delivery governance, quality, capacity planning and performance management
- Promote the adoption of automation and AI to improve delivery efficiency and margins
- Cross‑Border Orchestration
- Act as the primary interface between international delivery teams and Group Technology Communities
- Enable effective mobilisation of cross‑border expertise for complex, multi‑pillar engagements
- Establish governance rhythms that align international demand with Group delivery capacity
- Delivery Excellence & Performance
- Ensure consistent delivery quality across international engagements
- Define and monitor KPIs including on‑time delivery, gross margin, utilisation and client satisfaction
- Own the international delivery performance dashboard and reporting to senior leadership
- Commercial & Strategic Enablement
- Partner with Lines of Business to ensure delivery readiness for solution‑led growth
- Support complex bids and pre‑sales processes with delivery models, resourcing plans and risk assessment
- Enable the shift from licence‑centric revenue towards professional services and solution‑based engagements
About You
You are an experienced international delivery leader with a strong understanding of professional services and technology‑driven organisations. You bring:
- Proven experience building or leading delivery organisations within consulting, IT services or technology companies
- Experience operating across multiple European or international markets
- Strong understanding of delivery economics: margin, utilisation, cost‑to‑serve and scalability
- The ability to influence in matrix organisations, working effectively across countries and functions
- Sufficient technical breadth to engage credibly with senior technical and business stakeholders
This is not a hands‑on technical role, but it does require credibility, judgement and leadership presence. Fluent English is required; additional European languages, like Spanish, are an advantage.
Why Join Us?
- A high‑impact international leadership role within a growing European technology group
- The opportunity to shape how services are delivered across countries and cultures
- Direct contribution to long‑term international growth and profitability
- A people‑centred culture that values ownership, collaboration and results
- Exposure to complex, high‑value international clients and programmes
Join us and help build the delivery foundation that enables sustainable, services‑led growth across Europe and beyond.
Head of International Delivery & Services Strategy employer: knowmad mood
At knowmad mood, we pride ourselves on being a people-first organisation that fosters a culture of collaboration and innovation. With a strong focus on employee growth and development, we offer unique opportunities to lead impactful international projects while working alongside talented professionals in a dynamic environment. Our commitment to excellence and meritocracy ensures that every team member can thrive and contribute to our mission of delivering high-quality technology and professional services across Europe and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Head of International Delivery & Services Strategy
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk into that interview feeling confident and ready to showcase how you can contribute to their international delivery strategy.
✨Tip Number 3
Practice your pitch! You need to clearly articulate your experience and how it relates to the role. We suggest rehearsing with a friend or mentor to get feedback and refine your delivery. Remember, first impressions matter!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Head of International Delivery & Services Strategy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of International Delivery & Services Strategy role. Highlight your experience in international delivery and how it aligns with our mission at knowmad mood.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've successfully led teams across different countries or cultures, and how you’ve driven performance in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and avoid jargon that might confuse us. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at knowmad mood
✨Know the Company Inside Out
Before your interview, dive deep into knowmad mood's history, values, and services. Understand their approach to international delivery and how they leverage technology. This will not only show your genuine interest but also help you align your experience with their needs.
✨Demonstrate Your Leadership Experience
As a candidate for a senior leadership role, be ready to share specific examples of how you've successfully led delivery teams in diverse markets. Highlight your ability to influence across matrix organisations and how you've driven performance improvements in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and problem-solving skills. Prepare scenarios where you've had to design scalable delivery frameworks or manage cross-border teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Technical Acumen
While this isn't a hands-on technical role, having a solid understanding of the technologies mentioned in the job description is crucial. Be prepared to discuss how you've engaged with technical stakeholders and how you can bridge the gap between technology and business strategy.
