At a Glance
- Tasks: Manage the Knowles Transport fleet and ensure smooth freight movement across the country.
- Company: Join a dynamic transport company focused on effective logistics and customer service.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Opportunities for growth and development in a collaborative team.
- Why this job: Be part of a crucial role in logistics, making a real difference every day.
- Qualifications: Strong communication skills, PC literacy, and a flexible approach to work.
Location: Wimblington
Salary: Competitive
Job Type: Full-time, Permanent
Working Pattern: 4 On 4 Off nights shift pattern
Main Purpose of the Role: The main purpose of the role is to ensure effective running of the day to day Knowles Transport fleet to plan and manage effective movement of freight around the country. Key aspects of the role include providing strong planning of the operational logistics arm of the business, effectively communicating with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders. Please note that candidates must be a commutable distance from Wimblington to be considered for this role.
Key Responsibilities:
- Fleet / Driver management:
- Ensure the effective running of the Knowles fleet through:
- Allocation of 100% of the daily plan against all drivers and loads
- Following and updating the execution of the daily plan including systems updates
- Maximising drivers workers hours within the Tachograph and WTD framework
- Making decisions on how many vehicles are required to deliver shipments
- Communication of any issues or failures that are unavoidable to the relevant customer/representative including out of hours communication
- Proactive management of the fleet - including making changes and replanning any issues with loads or drivers
- Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them (Debrief)
- Ensuring completion of a thorough handover to the next Transport operators on the following shift
- Attending Daily Operational meetings on a rota basis with timely information about the previous and current days plan
- Working together with the planners to achieve the customer requirements
- Working out costs of delivery and monitoring revenue on a day to day basis
- Working in tandem with the other Transport Operators within the team on the same shift and on other shifts
- Systems:
- Entering of all driver and vehicle information of the daily plan into Road Runner for the following 24 hours
- Updating Road Runner with live load information when debriefing drivers in person or over the phone
- Understanding and checking of the Warehouse Management system to foresee any issues with loads
- Cost control:
- Minimise overtime, nights out and demurrage. Reduce agency labour through effective planning of driver and vehicle usage
- Customer Service:
- Promptly answering telephone in a professional manner and dealing with field and customer enquiries.
- Speaking to drivers to understand their issues and offer resolutions in planning to the management of their loads.
- Portraying a professional appearance and manner at all times as a representative of Knowles Transport
- Communication:
- Monitor the previous day's shipments in order to provide delivery information and communicate to relevant internal/external customer in a timely manner should issues require escalation.
- Liaise directly and in a timely manner with internal/external customer to advise them of issues or delays along with planned corrective action, so as to maintain a two-way communication flow and minimise customer dissatisfaction
- Teamwork:
- Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
- Maintaining standards of health and safety, hygiene and security in the work environment.
- Have the confidence to have open discussions with colleagues to enable decisions to be made about changes to the plan
- Have the ability and openness to changes within the workplace
- Have the flexibility over shift patterns to support the team
- Have a proactive nature to enable process improvements and changes to happen to give a positive impact on productivity
- Be professional at all times when working with colleagues within your own department and in other departments
- Developmental:
- National & International CPC Qualification
About you:
Must Haves:
- Operator licencing awareness and of Working Time Directive and EU Drivers hours
- Highly competent with PC literate - Sound working knowledge of Microsoft Word, Excel & PowerPoint, Traffic management and warehouse management systems along with any other IT/web based systems
- Strong verbal and written communication skills along with excellent customer service skills
- Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
- Be flexible in your approach to work and hours
- Excellent UK Graphical Knowledge
- Reliable in approach to work and adaptable to fit into different teams and environments
- Strong people management, leadership and interaction skills
- A highly organised self starter
- Adaptable to change and a strong team player
- Professional in appearance and manner and punctual
- Must have own transport, full UK driving licence and ability to travel to work
Please click APPLY to submit your CV for this role.
Candidates with experience or relevant job titles of; Transport Operations Coordinator, Distribution Controller, Logistics Supervisor, Fleet Coordinator, Transport Supervisor, Logistics coordinator, Transport Planner, Transport Coordinator, Distribution Coordinator, Supply Chain Coordinator may also be considered for this role.
Transport Operator in March employer: Knowles Logistics.
As a Warehouse Team Leader in Wimblington, you will join a dynamic and supportive work environment that prioritises colleague engagement and operational excellence. The company offers competitive salaries, opportunities for professional development, and a strong commitment to health and safety, ensuring that every team member can thrive in their role. With a focus on teamwork and continuous improvement, this is an excellent opportunity for those looking to grow within a fast-paced warehouse setting.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operator in March
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Knowles Logistics..
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Knowles Logistics.. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Operator in March
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Knowles Logistics., make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Knowles Logistics. and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Knowles Logistics.. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Knowles Logistics.
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Knowles Logistics..
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Knowles Logistics..
