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- Tasks: Plan and manage the movement of freight, ensuring efficient fleet operations.
- Company: Join Knowles Logistics, a trusted provider of warehousing and distribution services for top businesses.
- Benefits: Enjoy competitive salary, full-time hours, and opportunities for professional development.
- Why this job: Be part of a sustainable logistics team that values efficiency and customer service.
- Qualifications: No specific qualifications required; relevant experience in logistics is a plus.
- Other info: Flexible shift patterns and teamwork are essential for success in this role.
The predicted salary is between 28800 - 42000 £ per year.
Location: Wimblington
Salary: Competitive
Job type: Full time, Permanent
About us: Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that’s not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
Working with the planning team to ensure effective running of the Knowles Logistics fleet. Planning and managing effective movement of freight around the country, including providing strong planning of the operational logistics arm of the business. Effective communication with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders.
Fleet / Driver managementEnsure the effective running of the Knowles fleet through:
- Allocation of 100% of the daily plan against all drivers and loads
- Following and updating the execution of the daily plan including systems updates
- Maximising drivers' working hours within the Tachograph and WTD framework
- Making decisions on how many vehicles are required to deliver shipments
- Communication of any issues or failures that are unavoidable to the relevant customer/representative including out of hours communication
- Proactive management of the fleet - including making changes and replanning any issues with loads or drivers
- Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them
- Briefing and debriefing of drivers on the current day/night plans
- Working in tandem with the driver debrief administrators
- Ensuring completion of a thorough handover to the next transport operators on the following shift
- Attending daily operational meetings on a rota basis with timely information about the previous and current days plan
- Working together with the planners to achieve the customer requirements
- Working out costs of delivery and monitoring revenue on a day to day basis
- Reviewing load plans and looking at contingency strategies where necessary
- Entry of all movements of jobs onto the relevant PC and web based systems
- Reporting any concerns to the Head of Transport
- Working in tandem with the other transport operators within the team on the same shift and on other shifts
- Raising any concerns over delivery with other teams and providing solutions for resolution
Entering driver and vehicle information of the daily plan into Road Runner for the following 24 hours. Updating Road Runner with live load information when debriefing drivers in person or over the phone. Understanding and checking the warehouse management system to foresee any issues with loads.
Cost controlMinimise overtime, nights out and demurrage. Reduce agency labour through effective planning of driver and vehicle usage.
Customer ServiceAnswering telephone in a professional manner and dealing with field and customer enquiries. Speaking to drivers to understand their issues and offer resolutions in planning the management of their loads. Portraying a professional appearance and manner at all times as a representative of Knowles Logistics.
TeamworkEncouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles logistics Ltd teams. Maintaining standards of health and safety, hygiene and security in the work environment. Confident to have open discussions with colleagues enabling decisions to be made about any changes necessary. Open to changes within the workplace. Flexibility over shift patterns to support the team. Professional at all times working with colleagues within your own and other departments.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Transport Operator / Planner employer: Knowles Logistics
Contact Detail:
Knowles Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operator / Planner
✨Tip Number 1
Familiarise yourself with the logistics industry, especially focusing on fleet management and transport planning. Understanding the key challenges and trends in logistics will help you speak confidently about how you can contribute to Knowles Logistics.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work in transport operations. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with relevant software systems, such as Road Runner or other fleet management tools. Being able to demonstrate your technical skills will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've successfully managed logistics challenges in the past. This will highlight your proactive approach and readiness to tackle issues that may arise in the role.
We think you need these skills to ace Transport Operator / Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, transport planning, or fleet management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Transport Operator / Planner position at Knowles Logistics. Mention specific skills or experiences that align with their focus on efficient logistics solutions and customer service.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application of how you've successfully communicated with teams or customers in previous positions. This could include resolving issues or managing expectations.
Highlight Teamwork Experience: Emphasise your ability to work collaboratively within a team. Share instances where you've encouraged teamwork or contributed to a positive work environment, as this aligns with Knowles Logistics' values.
How to prepare for a job interview at Knowles Logistics
✨Know the Company
Before your interview, take some time to research Knowles Logistics. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Planning Skills
As a Transport Operator / Planner, you'll need strong planning abilities. Be prepared to discuss your previous experiences in logistics and how you've effectively managed transport operations. Use specific examples to illustrate your problem-solving skills and decision-making processes.
✨Communication is Key
Effective communication is crucial in this role. Be ready to explain how you would handle communication with drivers, customers, and other teams. Highlight any past experiences where your communication skills made a positive impact on operations.
✨Show Your Team Spirit
Teamwork is essential at Knowles Logistics. Be prepared to share examples of how you've worked collaboratively in previous roles. Emphasise your flexibility and willingness to support your colleagues, as well as your ability to adapt to changing situations.
