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- Tasks: Support emerging leaders in developing core management skills and confidence.
- Company: Join KnowledgeBrief, a leader in management training for over 20 years.
- Benefits: Enjoy competitive salary, generous leave, and dedicated CPD time.
- Other info: Opportunities for growth into various apprenticeship streams and a supportive team culture.
- Why this job: Make a real impact by coaching future leaders in a remote-friendly environment.
- Qualifications: Experience in people management and coaching; strong communication skills required.
The predicted salary is between 33000 - 37000 £ per year.
Full Time | Remote (UK – must live within a reasonable commute of London for occasional away‑days)
Salary: £33,000 to £37,000 per annum (depending on experience and qualifications)
Start Date: Available for an immediate start
Closing Date: Sunday 3rd May 2026 (We may close the advert early if we receive enough qualified candidates, so please don’t hesitate to apply.)
Are you passionate about developing confident, capable first‑line managers? Do you enjoy supporting professionals to build leadership skills, navigate workplace challenges, and grow into effective people managers?
At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand and evolve our apprenticeship provision, we’re looking for a Skills Coach to support learners on the Level 3 Team Leader and Level 5 Operations/Departmental Manager apprenticeships.
This role sits within our Apprenticeships Team and reports directly to the Team Leader, working closely with colleagues across Curriculum, Quality, Digital, and Operations. This is an ideal opportunity for someone who understands the realities of people management and loves helping emerging leaders build confidence, capability, and professional identity.
With upcoming changes in the sector, the successful postholder will also have opportunities to develop into other apprenticeship streams in the future, including Business Administration, Data Analyst, Project Management, AI Practitioner, and Corporate Responsibility & Sustainability.
Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from:
- Dedicated monthly CPD time for your own development
- 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
- Two weeks’ paid short‑term sick leave
- Access to Health Assured employee wellbeing support and rewards
- Opportunities to contribute to exciting cross‑team growth initiatives
- Remote working is standard, with occasional in‑person away‑days in London.
Key Responsibilities
- Support emerging leaders to develop core management skills
- Coach learners to build confidence in communication, problem‑solving, decision‑making, performance management, and team motivation
- Help learners apply leadership models and management tools to real workplace situations
- Encourage reflective practice and support learners to develop their own leadership style
- Deliver engaging online workshops and group learning
- Facilitate interactive online workshops using discussion, scenarios, and practical activities
- Create inclusive, psychologically safe learning environments
- Adapt delivery to suit learners from a wide range of industries and backgrounds
- Provide personalised coaching and structured learner support
- Build strong, supportive relationships through monthly one‑to‑one coaching
- Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning
- Conduct regular tripartite reviews with learners and line managers
- Prepare learners for EPA through structured practice, feedback, and confidence‑building
- Monitor progress and ensure a high‑quality learner experience
- Track learner progress using internal systems and take timely action where needed
- Maintain accurate, same‑day records and ensure OTJ requirements are met
- Identify learners at risk of falling behind and implement tailored re‑engagement strategies
- Collaborate and contribute to continuous improvement
- Work closely with Curriculum, Digital, and Operations colleagues to ensure a seamless learner journey
- Participate in standardisation meetings and share insights to strengthen coaching practice
- Engage in ongoing professional development across leadership, coaching, and digital learning
Desired Experience & Qualifications
Essential- Experience delivering apprenticeship standards (ideally TL3 and/or ODM5) or professional development programmes
- Experience in people management, leadership development, coaching, or mentoring
- Strong understanding of first‑line management responsibilities (communication, performance management, problem‑solving, team leadership)
- Ability to coach and support adult learners from diverse professional backgrounds
- Excellent communication, facilitation, and relationship‑building skills
- Minimum GCSE A*–C (or equivalent) in English and Mathematics
- Teaching, assessing, or coaching qualification (AET, DET, CAVA, PGCE, ILM/EMCC/ICF coaching etc.)
- Experience using digital learning tools, e‑portfolios, or virtual learning environments
- Membership of a relevant professional body
If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch.
I look forward to hearing from you.
Nathan
People Partner
KnowledgeBrief
KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.
Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Manchester employer: KnowledgeBrief
Contact Detail:
KnowledgeBrief Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Manchester
✨Tip Number 1
Get to know the company inside out! Research KnowledgeBrief, their values, and their approach to apprenticeships. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or using online resources. Focus on how your experience aligns with the Skills Coach role and be ready to share specific examples.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Skills Coach role. Highlight any relevant coaching or management experience, and don’t forget to mention your understanding of apprenticeship standards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for developing first-line managers and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: As a Skills Coach, communication is key. Make sure your application showcases your ability to convey ideas clearly and effectively. This will give us a taste of how you might engage with learners!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KnowledgeBrief
✨Know Your Stuff
Make sure you understand the key responsibilities of a Skills Coach, especially around supporting emerging leaders. Brush up on your knowledge of Level 3 Team Leader and Level 5 Operations Manager apprenticeships, as well as the specific skills required for first-line management.
✨Showcase Your Coaching Skills
Prepare to discuss your experience in coaching and mentoring. Think of specific examples where you've helped someone develop their leadership skills or overcome workplace challenges. This will demonstrate your ability to support learners effectively.
✨Engage with the Company Culture
Familiarise yourself with KnowledgeBrief's learner-first approach and their innovative KBPro platform. Be ready to talk about how you can contribute to their culture of authenticity, growth, and collaboration during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to continuous improvement or how they support professional development for their staff. It shows you're genuinely interested in the role and the company.