At a Glance
- Tasks: Lead quality assurance processes to enhance teaching and learning experiences for apprentices.
- Company: Join KnowledgeBrief, a leader in management training and professional development.
- Benefits: Enjoy competitive salary, generous leave, remote work, and dedicated CPD time.
- Other info: Flexible remote work with occasional team meet-ups in London.
- Why this job: Make a real impact on learners' journeys while working in a supportive, innovative environment.
- Qualifications: IQA qualification and experience in quality assurance and apprenticeship standards required.
The predicted salary is between 40000 - 45000 € per year.
Full Time | Remote (UK – must live within a reasonable commute of London for occasional away‑days)
Salary: £40,000 to £45,000 per annum (depending on experience and qualifications)
Start Date: Available for an immediate start
Closing Date: Monday 4th May 2026
First‑stage introductions: Week commencing 11th May
Formal interviews: Week commencing 18th May
Are you passionate about raising the bar for teaching, learning, and assessment? Do you thrive in environments where quality, consistency, and continuous improvement are at the heart of everything you do?
At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we continue to grow our apprenticeship and online learning provision, we’re looking for a Quality Manager to lead our quality assurance processes and ensure every learner receives an exceptional learning experience. This role sits within the Operations team and works closely with Curriculum, Apprenticeships, and Client Partnerships. Reporting to the Head of Apprenticeships, the Quality Manager plays a pivotal role in ensuring our programmes meet Ofsted expectations, sector best practice, and our own high standards.
Why Work With Us?
- Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration.
- You’ll also benefit from:
- Dedicated monthly CPD time for your own development
- 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
- Two weeks’ paid short‑term sick leave
- Access to Health Assured employee wellbeing support and rewards
- Opportunities to contribute to exciting cross‑team growth initiatives
- Remote working is standard, with occasional in‑person away‑days in London.
Key Responsibilities
- Lead the development, implementation, and monitoring of the organisation‑wide Quality Strategy
- Maintain and update the SAR, QIP, and quality calendar
- Conduct quality reviews, deep dives, and audits of teaching, learning, and assessment
- Monitor learner progress, achievement, and satisfaction data to identify trends and improvement opportunities
- Lead OTLAs and provide developmental feedback and coaching to delivery staff
- Support Skills Coaches and Tutors to strengthen pedagogy, assessment quality, and learner engagement
- Ensure consistency and quality of feedback, assessment decisions, and learner support
- Manage the IQA team, including IQAs, assessors, and marking staff
- Oversee sampling, standardisation, and action completion across all apprenticeship standards
- Ensure assessment decisions are valid, reliable, fair, and compliant
- Lead standardisation meetings and support the development of high‑quality learning and assessment materials
- Design and deliver CPD sessions on quality, pedagogy, assessment, and Ofsted readiness
- Support new staff induction from a quality perspective
- Analyse quality data to identify risks, trends, and areas for improvement
- Produce quality reports for the Head of Apprenticeships and Strategic Board
- Maintain quality‑related risk registers and contribute to business continuity planning
- Work with the Safeguarding Lead to ensure safeguarding themes are embedded in curriculum and delivery
- Monitor learner voice, surveys, and feedback to drive improvements in learner experience
- Ensure all quality processes are documented, up to date, and consistently applied
Experience & Qualifications
Essential
- IQA qualification (V1 / IQA Award)
- Strong knowledge of Ofsted EIF and quality assurance in apprenticeships
- Experience leading IQA processes and managing IQA/assessment teams
- Experience conducting OTLAs and providing developmental feedback
- Strong understanding of apprenticeship standards and the learning journey
- Excellent data analysis and reporting skills
- Strong communication, coaching, and interpersonal skills
- Functional Skills Level 2 (or equivalent) in English & Maths
- Knowledge of wider regulatory requirements (GDPR, Prevent, safeguarding)
Desirable
- Level 5 teaching qualification (DET, DTLLS, PGCE)
- Assessor qualification (TAQA/A1/CAVA)
- Experience designing and delivering CPD
- Experience working with digital learning platforms or e‑portfolios
If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch.
I look forward to hearing from you.
Nathan People Partner KnowledgeBrief
KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.
Quality Manager (Apprenticeships) in London employer: KnowledgeBrief
At KnowledgeBrief, we pride ourselves on fostering a dynamic and supportive work environment that prioritises professional growth and employee wellbeing. With a strong commitment to quality in education, our remote working culture allows for flexibility while still encouraging collaboration through occasional away-days in London. Employees benefit from generous leave policies, dedicated CPD time, and access to comprehensive wellbeing support, making us an exceptional employer for those passionate about enhancing the learning experience.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager (Apprenticeships) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend webinars, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research KnowledgeBrief, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your passion for quality in education.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at KnowledgeBrief.
We think you need these skills to ace Quality Manager (Apprenticeships) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality Manager role. Highlight your experience with quality assurance, Ofsted standards, and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for teaching and learning, and how you can contribute to our mission at KnowledgeBrief. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead quality assurance processes. Use data and examples to illustrate how you've made a positive impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at KnowledgeBrief
✨Know Your Quality Standards
Familiarise yourself with Ofsted's Education Inspection Framework (EIF) and the specific quality assurance processes in apprenticeships. This will not only show your expertise but also demonstrate your commitment to maintaining high standards.
✨Showcase Your Data Skills
Prepare to discuss how you've used data analysis to drive improvements in learner experiences. Bring examples of reports or trends you've identified in previous roles, as this is crucial for the Quality Manager position.
✨Emphasise Coaching Experience
Be ready to talk about your experience in providing developmental feedback and coaching to staff. Highlight specific instances where your guidance led to improved teaching and assessment practices.
✨Engage with the Company Culture
Research KnowledgeBrief’s learner-first approach and their innovative KBPro platform. During the interview, express how your values align with theirs and how you can contribute to their culture of authenticity, growth, and collaboration.
