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- Tasks: Lead strategic partnerships and manage client relationships in the apprenticeship sector.
- Company: Join KnowledgeBrief, a leader in management training and apprenticeships for over 20 years.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Shape the future of apprenticeships while driving workforce impact and learner success.
- Qualifications: Two years' experience in the apprenticeship sector and a passion for learning are essential.
- Other info: Remote/hybrid work options available; apply by June 8th, 2025.
Contract Type: Permanent
Location: Remote/Hybrid
Salary: from £35,000 per annum, dependent on experience
Start Date: July 2025
Closing date for applications: Sunday 8th June 2025
At KnowledgeBrief, we have been at the forefront of leadership and management training for over 20 years, revolutionising learning experiences through our KBPro platform. Since expanding into the apprenticeship sector in 2017, we have continued to grow from strength to strength. KnowledgeBrief is now a market-leading provider of leadership and management training and apprenticeships. The joy of learning is at the heart of our values, aiming to inspire and develop our learners and staff. Due to our continued growth, we are seeking a strategic and forward-thinking Strategic Client Partnerships Manager to join our team.
This role is ideal for someone with strong apprenticeship expertise who is ready to step into a leadership position, focusing on strategic partnerships, sector insight, and future thinking across our client base and beyond. Rather than a traditional account management role, this position involves working closely with employers to align apprenticeships with workforce strategy, exploring return on investment (ROI), and shaping future learning priorities. You will also lead a small and growing team of client solutions professionals, ensuring a coordinated and high-impact approach to employer engagement. Additionally, you will drive client forums, research initiatives, and collaborative best practice networks to keep our programmes relevant, responsive, and effective across the full range of business apprenticeships we offer.
What We Offer
- 5.6 weeks annual leave plus bank holidays off, and a two-week closure over Christmas and New Year
- Two weeks full sick pay per year
- Access to our colleague well-being and benefits programme through Health Assured
- Investment in staff CPD, with monthly study days for your own professional development
- Flexible working arrangements to support work/life balance
Strategic Client Partnerships Manager – Responsibilities
- Build Strategic Partnerships that Drive Workforce Impact
- Lead and manage long-term partnerships with a portfolio of employers, ensuring strong engagement, satisfaction, and shared success
- Act as a trusted advisor, surfacing insight, exploring challenges, and aligning apprenticeship delivery with broader workforce goals
- Travel occasionally to client sites to deepen relationships and identify future opportunities
- Champion learner success, celebrating apprenticeship achievements and sharing impact stories internally and externally
- Lead and develop a small and growing team of client solutions professionals, fostering collaboration and ensuring alignment with strategic goals
- Shape Organisational Development through Insight
- Host and coordinate client advisory group meetings, creating a strategic forum where clients influence learning priorities and share workforce challenges
- Facilitate a best practice network, enabling clients to exchange applied learning strategies, talent development initiatives, and organisational design approaches
- Help position KnowledgeBrief as a thought leader, drawing from client experiences and workforce trends to shape industry-wide discussions
- Generate and Apply Evidence of Learning ROI
- Lead research efforts to measure the organisational impact of apprenticeships, including talent retention, role progression, and team performance outcomes
- Translate insight into action by feeding trends, challenges, and employer feedback into internal teams such as curriculum, delivery, performance, and commercial
- Monitor satisfaction metrics and programme outcomes, proactively identifying risks and opportunities for improvement
- Support Clients in Navigating the Apprenticeship Landscape
- Guide clients in understanding funding, eligibility, compliance, and off-the-job training requirements
- Collaborate internally with operations, curriculum, and commercial teams to ensure a seamless client experience and alignment with strategic goals
Strategic Client Partnerships Manager – Experience & Qualifications
- A minimum of two years’ experience in the apprenticeship sector (essential)
- Strong understanding of apprenticeship funding rules, compliance, and sector guidelines
- Strategic and inquisitive mindset, with confidence in leading high-level discussions on workforce development and organisational growth
- Comfortable hosting client meetings, advisory groups, and industry events
- Excited about using data, feedback, and client stories to inform future learning approaches
- Collaborative and solutions-focused, able to connect the dots between client needs and internal delivery
- Passionate about learning as a driver of workforce capability, business performance, and organisational culture
- Experience leading and developing a small team, ensuring alignment with employer engagement strategies
Ready to Shape the Future of Apprenticeships?
If all the above resonates with you, we want to hear from you. Apply direct with your CV, and we will be in touch. We look forward to hearing from you.
Nathan
People Partner
KnowledgeBrief
KnowledgeBrief is an equal opportunities employer. All qualified candidates will be considered.
Client Relationship Partner (Apprenticeships) employer: KnowledgeBrief
Contact Detail:
KnowledgeBrief Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Partner (Apprenticeships)
✨Tip Number 1
Network with professionals in the apprenticeship sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and employers. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in the apprenticeship landscape. Follow relevant blogs, podcasts, and publications to stay updated. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing client relationships. Think of specific examples where you've successfully aligned client needs with strategic goals, as this is crucial for the role.
✨Tip Number 4
Showcase your passion for learning and development. Be ready to share how you've contributed to workforce capability and organisational culture in previous roles. This will resonate well with KnowledgeBrief's values.
We think you need these skills to ace Client Relationship Partner (Apprenticeships)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the apprenticeship sector. Focus on your achievements and how they align with the responsibilities of the Strategic Client Partnerships Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and understanding of apprenticeship funding rules. Use specific examples to demonstrate your ability to build partnerships and drive workforce impact.
Highlight Leadership Experience: Emphasise any experience you have in leading teams or managing client relationships. This is crucial for the role, so provide clear examples of how you've successfully developed and guided teams in the past.
Showcase Your Passion for Learning: Convey your enthusiasm for learning and development in your application. Discuss how you believe apprenticeships can drive business performance and organisational culture, aligning with KnowledgeBrief's values.
How to prepare for a job interview at KnowledgeBrief
✨Understand the Apprenticeship Landscape
Make sure you have a solid grasp of apprenticeship funding rules, compliance, and sector guidelines. This knowledge will help you demonstrate your expertise and show that you're ready to engage in high-level discussions about workforce development.
✨Showcase Your Strategic Mindset
Prepare examples of how you've previously built strategic partnerships or led initiatives that align with organisational goals. Highlight your ability to think critically and strategically about client needs and how you can drive impact through apprenticeships.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in leading and developing teams. Share specific instances where you've fostered collaboration and ensured alignment with strategic objectives, as this role involves managing a small team of client solutions professionals.
✨Engage with Data and Client Stories
Prepare to talk about how you've used data and client feedback to inform decisions and improve programmes. This will show your analytical skills and your commitment to championing learner success and organisational development.
