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- Tasks: Support emerging leaders in developing core management skills and confidence.
- Company: Join KnowledgeBrief, a leader in management training for over 20 years.
- Benefits: Enjoy competitive salary, generous leave, and dedicated CPD time.
- Other info: Opportunities for growth into various apprenticeship streams.
- Why this job: Make a real impact by coaching future leaders in a remote-friendly environment.
- Qualifications: Experience in people management and coaching is essential.
The predicted salary is between 33000 - 37000 £ per year.
Full Time | Remote (UK – must live within a reasonable commute of London for occasional away‑days)
Salary: £33,000 to £37,000 per annum (depending on experience and qualifications)
Start Date: Available for an immediate start
Closing Date: Sunday 3rd May 2026 (We may close the advert early if we receive enough qualified candidates, so please don’t hesitate to apply.)
Are you passionate about developing confident, capable first‑line managers? Do you enjoy supporting professionals to build leadership skills, navigate workplace challenges, and grow into effective people managers?
At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand and evolve our apprenticeship provision, we’re looking for a Skills Coach to support learners on the Level 3 Team Leader and Level 5 Operations/Departmental Manager apprenticeships.
This role sits within our Apprenticeships Team and reports directly to the Team Leader, working closely with colleagues across Curriculum, Quality, Digital, and Operations. This is an ideal opportunity for someone who understands the realities of people management and loves helping emerging leaders build confidence, capability, and professional identity.
With upcoming changes in the sector, the successful postholder will also have opportunities to develop into other apprenticeship streams in the future, including Business Administration, Data Analyst, Project Management, AI Practitioner, and Corporate Responsibility & Sustainability.
Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from:
- Dedicated monthly CPD time for your own development
- 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
- Two weeks’ paid short‑term sick leave
- Access to Health Assured employee wellbeing support and rewards
- Opportunities to contribute to exciting cross‑team growth initiatives
- Remote working is standard, with occasional in‑person away‑days in London.
Key Responsibilities
- Support emerging leaders to develop core management skills
- Coach learners to build confidence in communication, problem‑solving, decision‑making, performance management, and team motivation
- Help learners apply leadership models and management tools to real workplace situations
- Encourage reflective practice and support learners to develop their own leadership style
- Deliver engaging online workshops and group learning
- Facilitate interactive online workshops using discussion, scenarios, and practical activities
- Create inclusive, psychologically safe learning environments
- Adapt delivery to suit learners from a wide range of industries and backgrounds
- Provide personalised coaching and structured learner support
- Build strong, supportive relationships through monthly one‑to‑one coaching
- Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning
- Conduct regular tripartite reviews with learners and line managers
- Prepare learners for EPA through structured practice, feedback, and confidence‑building
- Monitor progress and ensure a high‑quality learner experience
- Track learner progress using internal systems and take timely action where needed
- Maintain accurate, same‑day records and ensure OTJ requirements are met
- Identify learners at risk of falling behind and implement tailored re‑engagement strategies
- Collaborate and contribute to continuous improvement
- Work closely with Curriculum, Digital, and Operations colleagues to ensure a seamless learner journey
- Participate in standardisation meetings and share insights to strengthen coaching practice
- Engage in ongoing professional development across leadership, coaching, and digital learning
Desired Experience & Qualifications
Essential- Experience delivering apprenticeship standards (ideally TL3 and/or ODM5) or professional development programmes
- Experience in people management, leadership development, coaching, or mentoring
- Strong understanding of first‑line management responsibilities (communication, performance management, problem‑solving, team leadership)
- Ability to coach and support adult learners from diverse professional backgrounds
- Excellent communication, facilitation, and relationship‑building skills
- Minimum GCSE A*–C (or equivalent) in English and Mathematics
- Teaching, assessing, or coaching qualification (AET, DET, CAVA, PGCE, ILM/EMCC/ICF coaching etc.)
- Experience using digital learning tools, e‑portfolios, or virtual learning environments
- Membership of a relevant professional body
If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch.
I look forward to hearing from you.
Nathan
People Partner
KnowledgeBrief
KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.
Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Birmingham employer: KnowledgeBrief
Contact Detail:
KnowledgeBrief Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Birmingham
✨Tip Number 1
Get your networking game on! Connect with professionals in the industry, attend webinars, and join relevant groups. You never know who might have a lead on that perfect Skills Coach role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend or using online resources. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for developing first-line managers and supporting learners come through. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team at KnowledgeBrief.
We think you need these skills to ace Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Skills Coach role. Highlight any relevant coaching, mentoring, or management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for developing first-line managers and how your background makes you a great candidate. Keep it engaging and personal!
Showcase Your Communication Skills: As a Skills Coach, communication is key. Make sure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at KnowledgeBrief
✨Know Your Stuff
Make sure you understand the key responsibilities of a Skills Coach, especially around supporting emerging leaders and delivering engaging online workshops. Brush up on leadership models and management tools, as you'll likely be asked how you would apply these in real workplace situations.
✨Showcase Your Experience
Prepare to discuss your experience in people management and coaching. Think of specific examples where you've helped someone develop their skills or overcome challenges. This will demonstrate your ability to build strong relationships and support learners effectively.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage in a conversation! Ask insightful questions about their approach to learner development and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
KnowledgeBrief values authenticity, so let your personality shine through. Share your passion for developing confident first-line managers and how you can contribute to their culture of growth and collaboration. Being genuine will help you connect better with the interviewers.