At a Glance
- Tasks: Support and evolve a large-scale enterprise platform while managing operational tasks and project delivery.
- Company: Join a leading client in a major infrastructure transformation programme.
- Benefits: Primarily remote work with occasional travel, competitive salary, and professional growth opportunities.
- Other info: Collaborative environment with exposure to cutting-edge technologies and excellent career advancement.
- Why this job: Be part of a dynamic team and make a real impact on critical infrastructure projects.
- Qualifications: Experience in Infrastructure or Systems Engineering with strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
Primarily Remote | Occasional Travel to Peterborough. Our client is currently supporting a major infrastructure transformation programme for a leading client, and as the project continues to expand, they’re looking for an experienced Infrastructure Engineer to join the team.
This is an opportunity to work across a large-scale enterprise environment, combining hands‑on operational support with involvement in critical infrastructure and platform delivery projects. The successful candidate will be comfortable working across both Windows and VMware technologies, with strong troubleshooting capability and experience supporting complex environments in a highly structured operational setting.
The Role
You’ll join an established infrastructure team responsible for supporting and evolving a large-scale enterprise platform through multiple project phases. The role combines BAU operational support with project-based engineering work, giving you exposure to infrastructure deployments, systems administration, patching, automation and performance optimisation across a broad technical estate.
What You’ll Be Doing
- Deploying and configuring servers, storage, services and supporting infrastructure
- Monitoring system performance, availability and security across enterprise environments
- Managing patching, firmware updates and infrastructure maintenance activities
- Supporting backup operations and integrity checking processes
- Assisting with troubleshooting, capacity planning and performance optimisation
- Maintaining datacentre systems and supporting virtualised environments
- Supporting workload automation and operational improvement initiatives
- Working within established Change Management and ITIL-aligned processes
- Providing support to customers and end users where required
Tech Environment
The environment includes a broad mix of enterprise technologies, and the ideal candidate will have strong experience across several of the following areas:
- Microsoft Technologies
- Windows Server
- Active Directory
- DNS & Group Policy
- PowerShell
- Certificate Services
- Distributed File Services
- SQL High Availability Clusters
- Patch Management
- Satellite Server administration
- VMware
- vCenter / vSphere
- vSAN
- NSX-T
- VMware CLI
- vRealize Operations & Log Insight
- Dell & EMC Technologies
- VxRail
- RecoverPoint for VMs
- Data Domain / PowerProtect
- Dell Switching (OS6 / OS9 / OS10)
- iDRAC
- Dell Secure Connect Gateway
- Infrastructure & Security Tooling
- WSUS / SolarWinds Patch Manager
- McAfee administration
- Secret Server / privileged access tooling
- SFTP platforms
- Proxy administration
What They’re Looking For
- Previous experience in an Infrastructure Engineer or Systems Engineer position
- Strong troubleshooting and analytical skills
- Experience working across both operational support and project delivery
- Comfortable working independently and managing priorities effectively
- Strong communication skills and a collaborative mindset
- Ability to work within structured IT operations and change control processes
Desirable Certifications & Experience
Advantageous, but aren’t essential:
- MCSA / MCP
- VMware VCP
- CCNA / CCNP
- Dell Technologies certifications or training
Support Engineer in Peterborough employer: KnoWho
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work environment primarily remote with occasional travel to Peterborough. As a Support Engineer, you'll benefit from a culture that prioritises employee growth through hands-on experience in a large-scale enterprise setting, alongside opportunities for professional development and exposure to cutting-edge technologies. Enjoy a supportive team atmosphere where your contributions are recognised, and you can make a meaningful impact on critical infrastructure projects.
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer in Peterborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what KnoWho values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges KnoWho might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at KnoWho!
✨Direct Apply to KnoWho
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We think you need these skills to ace Support Engineer in Peterborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at KnoWho.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at KnoWho. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at KnoWho
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
