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- Tasks: Help clients solve IT issues using Microsoft Office 365 and Azure.
- Company: A friendly tech support company in Edinburgh with a relaxed culture.
- Benefits: Competitive pay, remote work options, and a supportive team environment.
- Why this job: Join a dynamic team where your passion for tech can shine.
- Qualifications: A love for technology and problem-solving skills.
- Other info: Enjoy a workplace that values humour and self-starters.
The predicted salary is between 30000 - 42000 £ per year.
A technology support company in Edinburgh is seeking an IT Support Engineer to join their dynamic team. The role involves addressing IT issues and supporting clients using tools such as Microsoft Office 365 and Azure. The ideal candidate should have a passion for technology and enjoy working in a relaxed, supportive atmosphere.
This role offers competitive pay, remote work options, and a friendly team culture that values humor and self-starter attitudes.
IT Support Engineer (1st/2nd Line) – Edinburgh | Remote Options employer: KnoWho
Contact Detail:
KnoWho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer (1st/2nd Line) – Edinburgh | Remote Options
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft Office 365 and Azure, make sure to highlight that in conversations. Maybe even set up a demo or share a project you’ve worked on to impress potential employers.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy and straightforward!
We think you need these skills to ace IT Support Engineer (1st/2nd Line) – Edinburgh | Remote Options
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let us see your enthusiasm for technology shine through! Mention any relevant experiences or projects that showcase your skills with tools like Microsoft Office 365 and Azure.
Keep It Relaxed and Friendly: We love a good laugh and a friendly vibe, so don’t be afraid to let your personality come through in your writing. A casual tone can help us get a sense of who you are beyond just your qualifications.
Tailor Your Application: Make sure to customise your application to fit the role. Highlight your experience with IT support and how you’ve tackled similar challenges in the past. This shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KnoWho
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office 365 and Azure. Be ready to discuss how you've used these tools in past roles or projects. Showing that you can troubleshoot common issues will impress the interviewers.
✨Show Your Passion for Technology
Let your enthusiasm for technology shine through during the interview. Share any personal projects or experiences that highlight your love for IT. This role is all about supporting clients, so demonstrating your passion will resonate well with the team.
✨Embrace the Relaxed Atmosphere
Since the company values a friendly and humorous culture, don’t be afraid to show your personality. A light-hearted approach can help you connect with the interviewers, but remember to keep it professional. Balance is key!
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of examples from your previous experience where you successfully resolved IT issues. This will showcase your ability to think on your feet and support clients effectively.
