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- Tasks: Provide IT support and troubleshoot tech issues in a fun, relaxed environment.
- Company: Join a vibrant team at a forward-thinking tech company in Edinburgh.
- Benefits: Enjoy competitive pay, remote work options, and access to the latest technologies.
- Why this job: Be part of a supportive team that values humour and self-motivation.
- Qualifications: Experience with Exchange Online, SharePoint, and a passion for technology.
- Other info: Flexible workplace culture with opportunities for training and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That’s where you come in! They’re on the lookout for an IT Support professional to take up this exciting opportunity within the company.
Experience:
- Exchange Online, SharePoint, OneDrive for Business
- Network technologies including switching, wireless and firewalls
- Remote working technologies like Remote Desktop and VPN
- A passion for technology is essential
- Driving license
They’re not your typical IT Support business; they love going to work! It’s a relaxed environment; their team is committed and self‑motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self‑starter attitude – if that sounds like you then you’ll fit right in.
The environment:
- A friendly, fun and supportive team
- Opportunities for training and working with the latest technologies
- Good quality technology and tools for you to use
- Competitive pay and conditions
- Work from home options
- Above all, a genuinely strong, friendly and diverse culture and a flexible workplace that their team enjoys.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Media
Information Technology Support Technician employer: KnoWho
Contact Detail:
KnoWho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show them you're genuinely interested in being part of their fun and friendly team.
✨Tip Number 2
Practice makes perfect! Run through common IT support scenarios or questions you might face during the interview. This will boost your confidence and help you articulate your experience with tools like Exchange Online and VPN technologies.
✨Tip Number 3
Show off your personality! They’re looking for someone with a great sense of humour and a self-starter attitude. Don’t be afraid to let your character shine through in your responses – it could be the thing that sets you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining their awesome team. So, don’t wait – get your application in today!
We think you need these skills to ace Information Technology Support Technician
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! Mention any relevant experiences or projects that showcase your enthusiasm and skills in IT support. We want to see that you’re not just looking for a job, but that you genuinely enjoy what you do.
Tailor Your Application: Make sure to customise your application to fit the role of IT Support Technician. Highlight your experience with Exchange Online, SharePoint, and other technologies mentioned in the job description. This shows us that you’ve done your homework and are serious about joining our team.
Keep It Friendly and Fun: Since we value a relaxed and friendly environment, don’t hesitate to let your personality come through in your writing! A touch of humour or a light-hearted tone can make your application stand out. We’re looking for self-starters who can fit into our vibrant culture.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our awesome team!
How to prepare for a job interview at KnoWho
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Exchange Online, SharePoint, and OneDrive for Business. Be ready to discuss how you've used these technologies in the past and any challenges you've faced. This shows you're not just familiar with them, but that you can handle real-world issues.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT problems before. Think about times when you had to troubleshoot network issues or set up remote working technologies like VPNs. This will demonstrate your hands-on experience and your ability to think on your feet.
✨Bring Your Sense of Humour
Since the company values a relaxed environment, don’t be afraid to let your personality shine through. A good sense of humour can go a long way in making a connection with your interviewers. Just remember to keep it professional!
✨Ask Insightful Questions
Prepare some thoughtful questions about the team culture and the technologies you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
