At a Glance
- Tasks: Manage and nurture client relationships in creative events and technical production.
- Company: Growing creative events agency with a supportive team culture.
- Benefits: Competitive salary, car allowance, hybrid working, and career progression.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Join during an exciting growth phase and work on high-end live events.
- Qualifications: Experience in events or technical production with strong relationship-building skills.
The predicted salary is between 45000 - 45000 € per year.
KnoWho is excited to be partnering with a growing creative events and technical production agency as they continue to expand across the Midlands. This is a brilliant opportunity for an experienced Account Manager to join a genuinely lovely, well-established team at a hugely exciting stage of growth. With expanding teams across two Midlands sites, the agency is continuing to build on an exceptional reputation for delivering high-end live events, technical production, and creative experiences for an impressive portfolio of clients.
They’re now looking for another great person to join the business - someone who loves building client relationships, understands the world of live events and technical production, and enjoys being the trusted face of an agency.
The Role
This position is centred around managing and nurturing existing client relationships across a range of creative events and technical production projects. You’ll act as the key point of contact for clients, ensuring they feel supported, confident, and excited throughout the process. Whilst this is not a Project Management role, you will need a strong understanding of technical event production in order to communicate confidently with clients and collaborate effectively with internal production and creative teams. You’ll be involved in everything from client meetings and proposal writing through to site visits and event handovers onsite. This is a relationship-led role for someone who enjoys being client-facing, commercially aware, and highly collaborative.
Key Responsibilities
- Managing and developing existing client relationships
- Acting as the main point of contact across multiple accounts
- Building trust and confidence with clients through excellent service
- Writing proposals and supporting pitches for new and existing projects
- Liaising closely with internal creative, technical production, and operational teams
- Attending client meetings, site visits, and venue walkthroughs
- Supporting event delivery from a client services perspective
- Handing over live events to clients onsite and ensuring a seamless experience
- Identifying opportunities to grow and develop existing accounts
- Maintaining strong communication across all business functions
About You
- Previous experience within an events agency, live events, experiential, or technical production environment
- Strong account management or client services background
- A solid understanding of technical event production and live event delivery
- Excellent relationship-building and communication skills
- Commercially aware and confident discussing proposals and solutions with clients
- Organised and calm under pressure
- Happy working across office, client, and onsite environments
- Full UK driving licence preferred
Importantly, they’re looking for someone who will fit their culture - collaborative, personable, proactive, and genuinely passionate about delivering exceptional client experiences.
What’s On Offer
- Circa £45,000 salary
- Additional car allowance
- Hybrid working model
- Initially office-based within one of the Midlands locations, with flexibility to work largely from home as the role develops
- Opportunity to join the business during an exciting period of growth
- Supportive and established team environment
- Excellent long-term progression opportunities
- Exposure to exciting live event and production projects
If you’re an experienced Account Manager from the events or technical production world and you’re looking to join a growing agency with fantastic people, ambitious plans, and an excellent reputation - we’d love to hear from you.
Account Manager in Birmingham employer: KnoWho
KnoWho is an exceptional employer, offering a vibrant work culture that prioritises collaboration and creativity within the exciting realm of live events and technical production. With a supportive team environment and a hybrid working model, employees enjoy flexibility while being part of a growing agency known for its impressive client portfolio and commitment to delivering outstanding experiences. The company also provides excellent long-term progression opportunities, making it an ideal place for those looking to advance their careers in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events, workshops, and meet-ups to connect with potential employers and fellow professionals. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for live events and client relationships shine through. Be genuine and relatable – it’s all about building that trust!
✨Tip Number 3
Do your homework! Research the agency and its recent projects before any meeting. This will not only impress them but also help you tailor your conversation to show how you can contribute to their exciting growth.
✨Tip Number 4
Follow up after meetings! A quick thank-you email or message can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to building those client relationships.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for live events and technical production shine through. We want to see that you’re genuinely excited about the role and the agency's mission!
Tailor Your Proposal:Make sure to customise your application to highlight your relevant experience in account management and client services. We love seeing how your background aligns with what we do, so don’t hold back!
Be Personable:Remember, this is a relationship-led role! Use your application to showcase your communication skills and ability to build trust with clients. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at KnoWho
✨Know Your Stuff
Make sure you brush up on your knowledge of live events and technical production. Familiarise yourself with the agency's recent projects and clients, so you can speak confidently about how your experience aligns with their needs.
✨Build Rapport
Since this role is all about client relationships, practice building rapport during your interview. Be personable and show genuine enthusiasm for the agency's work. Remember, they want someone who fits into their collaborative culture!
✨Prepare Questions
Have a list of thoughtful questions ready to ask your interviewers. This shows you're engaged and interested in the role. Ask about their approach to client management or how they handle challenges in event production.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that demonstrate your account management skills and understanding of technical production. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
