KnowBe4 is seeking a Core Support Technician (ECS Specialist) in the UK to be the first point of contact for customer support, primarily handling ECS and KSAT queues, and delivering timely resolutions. The role emphasizes customer service, product troubleshooting, and cross-team collaboration.
The ideal candidate will have 1+ year in a related role, a 2-year degree preferred, solid knowledge of mail flow and cloud security, and strong communication and organizational skills for efficient support
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ECS Support Technician: Email Security & Troubleshooting in Sheffield employer: KnowBe4
KnowBe4 is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration in the heart of England. Employees benefit from continuous professional development opportunities, a supportive team environment, and the chance to work on cutting-edge cybersecurity solutions that make a real impact. With a commitment to employee well-being and a strong emphasis on work-life balance, KnowBe4 stands out as a rewarding place for those passionate about cybersecurity and technology.
