KnowBe4 is seeking a Core Support Technician (ECS Specialist) to be the first line of contact for customer support, focusing on resolving issues across ECS and KSAT queues. You will implement configurations, troubleshoot mail flow, and collaborate with product and CSM teams to improve customer outcomes.
The role requires IT security familiarity, cloud security and email protocol expertise, excellent communication, and the ability to work independently while coordinating with internal teams.
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ECS Core Support Technician – Email Security in Sheffield employer: KnowBe4
KnowBe4 is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration in the heart of England. Employees benefit from continuous professional development opportunities, a supportive team environment, and the chance to work on cutting-edge cybersecurity solutions that make a real impact. With a commitment to employee well-being and a strong emphasis on work-life balance, KnowBe4 stands out as a rewarding place for those passionate about cybersecurity and technology.
