Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor a dynamic team of Sales Development Representatives in the exciting field of IT security.
- Company: Join KnowBe4, the global leader in Human Risk Management with a fun, high-tech culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a modern work environment that values your growth.
- Why this job: Make a real impact in cybersecurity while developing your leadership skills in a supportive team.
- Qualifications: Experience in sales and leadership, with excellent communication and organisational skills.
- Other info: Be part of a mission-driven company that values diversity and offers great career advancement opportunities.
The predicted salary is between 50000 - 65000 ÂŁ per year.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI‑powered threats.
The Sales Development Team Manager (International) is responsible for overseeing a team of Direct and Channel Sales Development Representatives. The Sales Development Representative team are often the first people that prospective customers and partners engage with at KnowBe4 and play an important role in generating genuine interest and nurturing the relationship to the point of handing off to the Sales Team.
Responsibilities
- Mentor and coach a team of Direct and Channel Sales Development Representatives
- Oversee the follow‑up and qualifying of direct and partner leads by SDRs
- Monitor the daily statistics of the Sales Development Representatives and identify any discrepancies in reporting
- Support Channel Sales Development Representatives by assisting with partner escalations
- Ensure all procedures and policies are followed by team members and pinpoint any areas of improvement to increase efficiency
- Be the first line of support to the team to answer questions and direct on best practices
- Execute performance reviews with team members
- Develop and execute on a strong prospecting plan of attack, including email and call scripts
- Ensure the team is effectively leveraging a sales tool to discover new leads
- Tag in on calls with team members, as necessary
- Coordinate and align with Global Sales Director on the performance (goals/plans) of the SDR Team
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight
Requirements
- Bachelor’s Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Minimum 1 year Channel/Direct experience
- Minimum 1 year Leadership experience
- Experience with Gmail and Google Docs
- Experience with MS Office
- Excellent verbal and written communications
- Excellent people skills
- Managerial experience
- Good computer skills
- Friendly phone voice
- “Pleasantly persistent” as it can take multiple tries to reach a prospect
- Ability to leave an engaging message and sound interested
- Must be highly organized and results‑oriented
Our Fantastic Benefits
We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high‑tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure.
Equal Opportunity Statement
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request‑accommodation.
No recruitment agencies, please.
Sales Development Team Manager (International) (Position located in London or Leeds, United Kingdom) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Team Manager (International) (Position located in London or Leeds, United Kingdom)
✨Tip Number 1
Network like a pro! Reach out to current employees at KnowBe4 on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research KnowBe4’s products and their approach to Human Risk Management. The more you know, the better you can showcase how you fit into their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for sales roles and be ready to discuss your leadership style and how you’d manage a team of SDRs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Sales Development Team Manager (International) (Position located in London or Leeds, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Development Team Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at KnowBe4. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves mentoring and coaching, it's crucial to demonstrate your excellent verbal and written communication skills. Make sure your application reflects your ability to engage and connect with others effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our culture while you’re there!
How to prepare for a job interview at KnowBe4
✨Know Your Stuff
Before the interview, dive deep into KnowBe4's products and services. Understand their Human Risk Management approach and how it stands out in the IT security field. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Sales Development Team Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've mentored or coached teams in the past. Highlight specific situations where your guidance led to improved performance or team morale.
✨Prepare for Role-Playing
Expect to engage in role-playing scenarios during the interview. Practice your pitch for KnowBe4’s products and how you would handle objections from prospects. This will showcase your sales skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured for the Sales Development Representatives. This shows your proactive mindset and eagerness to contribute to the team.