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- Tasks: Support customers with technical solutions and deliver engaging product demos.
- Company: Join KnowBe4, the leader in Human Risk Management, shaping the future of security.
- Benefits: Enjoy bonuses, tuition reimbursement, and a fun, high-tech work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact in cybersecurity while growing your skills in a dynamic team.
- Qualifications: Sales Engineer experience and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats. We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective; it requires us to protect our people, our data, and our planet.
The Snr. Sales Architect is responsible for providing technical support to prospective customers by resolving customer questions and recommending technical solutions, or collaborating with Tech Support and Product Management for complex technical issues. This position will be responsible for conducting live product demonstrations over the phone, via webinar, and face-to-face where applicable. In addition, this position will be charged with working through advanced deployment strategies for KnowBe4 products.
Responsibilities:
- Provide pre-sale technical support for major prospective customers to answer product questions
- Provide technical product information and procedure expertise to large enterprise customers
- Collaborate with the sales team to prepare and deliver training for KnowBe4 products to prospective customers
- Provide in person, telephone, or web-based product demonstrations as requested by clients and/or Salesforce
- Attend various events, e.g. Trade shows, etc. to generate new business opportunities
- Provide technical expertise for Request for Proposals (RFPs) to sales team
- Provide detailed feedback and observation regarding product performance and usability to the Product team based on customer feedback and interaction
- Responsible for developing and maintaining strong working knowledge of KnowBe4 products, services and training materials
- Drive customer interest through platform education
- Communicate directly with prospective customers or end-users to gather details as needed to fully define issues or new requirements for product issues
- Effectively articulate the value proposition associated with KnowBe4’s products and services
- Recommend business solutions considering customer needs and KnowBe4 interests
Minimum Qualifications:
- A minimum of 2 years in college preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Sales Engineer experience
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Sales experience a plus
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Can demonstrate integrity, accountability, respect and commitment
- Motivated, energetic self-starter
- Statistics driven business professional
Our Fantastic Benefits:
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.
Snr. Sales Architect (Position located in London, England) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Snr. Sales Architect (Position located in London, England)
✨Tip Number 1
Get to know the company inside out! Research KnowBe4's products and their unique approach to Human Risk Management. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your product demos! Since you'll be conducting live demonstrations, make sure you can confidently showcase the features and benefits of KnowBe4’s offerings. The more prepared you are, the better you'll impress potential clients.
✨Tip Number 3
Network like a pro! Attend industry events and trade shows where KnowBe4 is present. This is a great way to meet people in the field, learn more about the company culture, and potentially get your foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at KnowBe4.
We think you need these skills to ace Snr. Sales Architect (Position located in London, England)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Snr. Sales Architect role. Highlight your relevant experience in IT security and sales, and show us how you can bring value to our team.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect this.
Highlight Technical Expertise: We want to see your technical know-how! Mention any experience you have with product demonstrations, technical troubleshooting, or familiarity with tools like Gmail and Google Docs. This will help us understand your fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at KnowBe4
✨Know Your Stuff
Make sure you have a solid understanding of KnowBe4's products and services. Familiarise yourself with their Human Risk Management approach and how it integrates AI. This will help you articulate the value proposition effectively during the interview.
✨Practice Your Demos
Since you'll be conducting product demonstrations, practice delivering them smoothly. Use a friend or family member as your audience to get comfortable with the flow and anticipate questions they might ask.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales engineering skills. Be ready to discuss how you've successfully collaborated with sales teams and provided technical support to customers in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future product developments. This shows your genuine interest in the role and helps you assess if it's the right fit for you.