At a Glance
- Tasks: Lead and mentor a dynamic sales team to drive engagement and generate leads.
- Company: Join KnowBe4, a leading cybersecurity firm with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a modern work environment.
- Why this job: Make a real impact in cybersecurity while developing your leadership skills.
- Qualifications: Experience in sales and leadership, with excellent communication skills.
- Other info: Join a vibrant team that values transparency and continuous growth.
The predicted salary is between 36000 - 60000 £ per year.
About KnowBe4: Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organisations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
The Sales Development Team Manager (International) is responsible for overseeing a team of Direct and Channel Sales Development Representatives. The Sales Development Representative team are often the first people that prospective customers and partners engage with at KnowBe4 and play an important role in generating genuine interest and nurturing the relationship to the point of handing off to the Sales Team.
Responsibilities:- Mentor and coach a team of Direct and Channel Sales Development Representatives
- Oversee the follow-up and qualifying of direct and partner leads by SDRs
- Monitor the daily statistics of the Sales Development Representatives and identify any discrepancies in reporting
- Support Channel Sales Development Representatives by assisting with partner escalations
- Ensure all procedures and policies are followed by team members and pinpoint any areas of improvement to increase efficiency
- Be the first line of support to the team to answer questions and direct on best practices
- Execute performance reviews with team members
- Develop and execute on a strong prospecting plan of attack, including email and call scripts
- Ensure the team is effectively leveraging a sales tool to discover new leads
- Tag in on calls with team members, as necessary
- Coordinate and align with Global Sales Director on the performance (goals/plans) of the SDR Team
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight
- Bachelor's Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Minimum 1 year Channel/Direct experience
- Minimum 1 year Leadership experience
- Experience with Gmail and Google Docs
- Experience with MS Office
- Excellent verbal and written communications
- Excellent people skills
- Managerial experience
- Good computer skills
- Friendly phone voice
- Pleasantly persistent as it can take multiple tries to reach a prospect
- Ability to leave an engaging message and sound interested
- Must be highly organised and results-oriented
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit.
No recruitment agencies, please.
Sales Development Team Manager in London employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Team Manager in London
✨Tip Number 1
Get to know the company inside out! Research KnowBe4's culture, values, and products. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly gets what they're about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that dream job.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or using online resources. The more comfortable you are, the better you'll perform when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Development Team Manager in London
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume speaks directly to the Sales Development Team Manager role. Highlight your relevant experience in sales and leadership, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about cybersecurity and how your skills can help KnowBe4 thrive. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Use numbers and examples to illustrate how you’ve made an impact in previous positions. We want to see how you can bring that same energy to our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at KnowBe4
✨Know Your Stuff
Before the interview, make sure you’re well-versed in KnowBe4's products and services. Familiarise yourself with their AI-driven Human Risk Management platform and understand how it benefits organisations. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Sales Development Team Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've mentored or coached teams in the past. Highlight specific situations where your guidance led to improved performance or morale.
✨Engage with the Culture
KnowBe4 values a fun and engaging workplace, so don’t shy away from showing your personality! Be ready to discuss how you can contribute to team activities and foster a positive environment. This will help you connect with the interviewers on a personal level.
✨Prepare for Role-Specific Scenarios
Think about common challenges faced by Sales Development Representatives and how you would address them. Prepare to discuss your strategies for prospecting leads, handling objections, and ensuring team efficiency. This will demonstrate your readiness for the role.