KnowBe4 is seeking a Customer Success Manager (SMB) based in Leeds to build strong relationships with customers and maximise lifetime value. You will drive onboarding, adoption, and value delivery while coordinating with cross-functional teams to ensure renewals and expand use of KnowBe4 solutions.
The role emphasizes consultative planning, stakeholder engagement, and ongoing success reviews with customers across the portfolio.
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Strategic SMB Customer Success Lead in Leeds employer: KnowBe4
KnowBe4 is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration in the heart of England. Employees benefit from continuous professional development opportunities, a supportive team environment, and the chance to work on cutting-edge cybersecurity solutions that make a real impact. With a commitment to employee well-being and a strong emphasis on work-life balance, KnowBe4 stands out as a rewarding place for those passionate about cybersecurity and technology.
