Account Executive (SMB) (Position located in Leeds, England)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we’re not just providing security awareness training - we’re redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Account Executive (SMB) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects.

Requirements

• 1-3 years experience selling to Small/Medium sized businesses.
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable.
• Experience with Salesforce, a plus.
• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Excellent verbal and written communications.
• Motivated, energetic self-starter.
• Strong collaborative and teamwork skills.
• Must be able to work with minimum supervision.

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.

Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.