At a Glance
- Tasks: Support partners with technical expertise to drive sales of KnowBe4 products.
- Company: Join a dynamic team at KnowBe4, a leader in cybersecurity training.
- Benefits: Enjoy bonuses, tuition reimbursement, and a fun, modern work environment.
- Other info: Great opportunities for growth and collaboration in a supportive team.
- Why this job: Make an impact by helping partners succeed with innovative tech solutions.
- Qualifications: Technical sales experience and strong communication skills are essential.
The predicted salary is between 40000 - 50000 € per year.
The Channel Sales Engineer is a vital member of the Channel Sales team having primary responsibility for providing pre-sales technical support to prospective partners/clients for all KnowBe4 products as well as partners’ prospective customers. This position will help identify key customer requirements and position KnowBe4 products to meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their clients. In addition, this position will collaborate directly with other business units such as technical support to address complex technical issues.
Responsibilities
- Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements.
- Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
- Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
- Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
- Address technical issues that are impeding the closing of sales opportunities.
- Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
- Act as primary technical contact for prospective partners/clients.
- Educate current partners on KnowBe4 products, with emphasis on tech enablement.
- Investigate and document technical issues and communicate findings to development team or clients as required.
- Create, maintain, and facilitate use of test environments for qualified partners.
- Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure.
Minimum Qualifications
- 2 year degree or technical degree preferred.
- 2 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome, Internet Explorer, etc.).
- Excellent verbal and written communications.
- Highly organized and result-oriented.
- Excellent time management and organization skills.
- Can demonstrate technical troubleshooting and analysis ability.
- Can demonstrate integrity, accountability, respect and commitment.
- Strong collaborative and teamwork skills.
- Must be able to work with minimal supervision.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
Channel Sales Engineer (Position located in London, United Kingdom) employer: KnowBe4
At KnowBe4, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that fosters innovation and growth. Our London office provides employees with unique benefits such as company-wide bonuses, tuition reimbursement, and a modern, high-tech environment that encourages professional development. Join us to be part of a team that values integrity, teamwork, and the opportunity to make a meaningful impact in the field of cybersecurity.
StudySmarter Expert Advice🤫
We think this is how you could land Channel Sales Engineer (Position located in London, United Kingdom)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with potential partners on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research KnowBe4 products inside out and be ready to discuss how you can help partners and clients. Show them you're not just another candidate, but the one they need.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there!
We think you need these skills to ace Channel Sales Engineer (Position located in London, United Kingdom)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Channel Sales Engineer role. Highlight your technical sales experience and how it aligns with what we’re looking for at KnowBe4. This shows us you’ve done your homework and are genuinely interested!
Show Off Your Communication Skills:Since this role involves a lot of communication with partners and clients, make sure your written application reflects your excellent verbal and written communication skills. Use clear and concise language to demonstrate your ability to convey complex technical information effectively.
Highlight Your Technical Know-How:Don’t forget to mention your experience with tools like Gmail, Google Docs, and MS Office. We want to see that you’re comfortable with technology and can troubleshoot issues, so include any relevant examples in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about our fantastic benefits there too!
How to prepare for a job interview at KnowBe4
✨Know the Products Inside Out
Before your interview, make sure you have a solid understanding of KnowBe4 products. Familiarise yourself with their features and benefits, as well as how they solve customer problems. This will help you articulate how you can support partners and clients effectively.
✨Showcase Your Technical Skills
Since this role requires technical sales experience, be prepared to discuss specific examples of how you've tackled technical issues in the past. Highlight your troubleshooting skills and any relevant experiences that demonstrate your ability to analyse and resolve complex problems.
✨Emphasise Collaboration
The Channel Sales Engineer role is all about teamwork. Be ready to share examples of how you've successfully collaborated with others in previous roles. Discuss how you’ve worked with sales teams or technical support to close deals or educate partners, showcasing your strong interpersonal skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
