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For Companies At a Glance
- Tasks: Manage and support partner accounts to drive sales growth and enhance customer experience.
- Company: Join KnowBe4, a leading cybersecurity company with a focus on innovation and teamwork.
- Benefits: Enjoy bonuses, tuition reimbursement, and a relaxed dress code in a supportive environment.
- Why this job: Make an impact in cybersecurity while developing your skills in a dynamic team.
- Qualifications: High school diploma, sales aptitude, and familiarity with IT security preferred.
- Other info: Great career growth opportunities in a results-oriented company.
The predicted salary is between 30000 - 50000 £ per year.
Overview
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we\’re not just providing security awareness training – we\’re redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
To learn more about our team and office culture in Leeds/York, England (UK), visit the following links: Careers Page: knowbe4.com/careers/locations/york; Glassdoor: knowbe4.com/Location/KnowBe4-York-Location-EI_IE .0,7_IL.8,12_IC .htm; LinkedIn: knowbe4.com/company/knowbe4/life/uk/
Position: Channel Account Manager – you will work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You will play an important role in ensuring partners have a positive experience with KnowBe4 and you will provide excellent customer service. You are able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.
Responsibilities
- Own and manage a large portfolio of established partners
- Establish productive, professional relationships with key personnel in assigned partner accounts
- Conduct initial onboarding and discovery with assigned partners
- Send regular marketing and communications to partner sales reps
- Develop joint marketing plans with premier and certified partners
- Conduct strategic conversations and create business plans with key partners
- Engage and guide partner sales and marketing teams on sales approach
- Assess, validate and communicate partner needs on an ongoing basis
- Perform brief product demos and partner portal walkthroughs to enable partners
- Promote partners to attend partner portal walkthrough webinars
- Assist partner adoption of KnowBe4 by adding reps to Partner Portal
- Increase partner deal registrations through account mapping
- Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
- Close Net New business
- Maintain an accurate pipeline and forecasting
- Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
- Support direct sales and customer success teams where needed to manage the overall partner relationship
- Ensure partner compliance with partner agreements
- Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Minimum Qualifications
- High school diploma or GED required
- Bachelor’s Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Experience with Channel Sales preferred
- Experience with Gmail and Google Docs
- Experience with Salesforce preferred
- Must be able to demonstrate sales aptitude working with channel partners
- Effectively manage and thrive in high-volume sales environment
- Ability to gain a quick understanding of the needs and pain points of channel partners
- Strong time management and organization skills
- Excellent verbal and written communications
- Good computer skills
- Ability to leave an engaging message and sound interested
- Must be comfortable working in a highly results oriented company
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses – all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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Channel Account Manager (Position located in Leeds, United Kingdom) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager (Position located in Leeds, United Kingdom)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at KnowBe4. A friendly chat can open doors!
✨Tip Number 2
Prepare for those interviews! Research KnowBe4’s culture and values, and think about how your experience aligns with their mission. Practise common interview questions and have some examples ready that showcase your skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates directly from KnowBe4.
We think you need these skills to ace Channel Account Manager (Position located in Leeds, United Kingdom)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Channel Account Manager role. Highlight your experience with channel sales and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of interaction with partners, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and engaging language in your application to reflect how you'd communicate with our partners.
Highlight Your Organisational Skills: As a Channel Account Manager, you'll need to juggle multiple accounts. Make sure to mention any experience you have with time management and organisation in your application. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at KnowBe4!
How to prepare for a job interview at KnowBe4
✨Know Your Partners
Before the interview, research KnowBe4's partner ecosystem. Understand their key partners and how they operate. This will help you demonstrate your knowledge of the role and show that you're ready to hit the ground running.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed partner relationships or driven sales growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Communicate Clearly
As a Channel Account Manager, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your delivery and ensure you leave engaging messages.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, the team you'll be working with, and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
