At a Glance
- Tasks: Drive sales by promoting KnowBe4's products to existing customers and exceed monthly targets.
- Company: Join KnowBe4, a leader in security awareness training with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, flexible dress code, and a vibrant work environment.
- Other info: Remote work options available; applicants may undergo an assessment and background check.
- Why this job: Be part of a team that values transparency, growth, and making a real impact in cybersecurity.
- Qualifications: 1-3 years of sales experience; familiarity with IT or cybersecurity is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Account Manager (SMB) (Position located in London, England)
London, United Kingdom
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
The Account Manager is responsible for promoting and selling KnowBe4's suite of products and services into our existing Small/Medium-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.
Responsibilities:
- Promote and sell KnowBe4's range of products and services to meet and exceed Small/Medium Business monthly cross sale and expansion sales targets.
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
- Articulate the value proposition of KnowBe4's full suite of products and educate the customer how each product will improve their business's human firewall.
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
- Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
- Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Qualifications:
- 1-3 years of selling experience to Small/Medium-sized businesses
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Excellent verbal and written communications
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit .
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit
No recruitment agencies, please.
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Account Manager (SMB) (Position located in London, England) employer: KnowBe4
KnowBe4 is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a collaborative environment. With a strong emphasis on professional development and education reimbursement, team members are encouraged to grow their skills while enjoying competitive bonuses tied to sales performance. Join us to be part of a forward-thinking company that values innovation and employee success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (SMB) (Position located in London, England)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager (SMB) (Position located in London, England) at KnowBe4, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KnowBe4. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager (SMB) (Position located in London, England). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager (SMB) (Position located in London, England)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KnowBe4:When writing your cover letter, make sure to tailor your message specifically for KnowBe4. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KnowBe4
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KnowBe4 that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KnowBe4 that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KnowBe4’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
