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- Tasks: Drive sales by promoting KnowBe4's products to existing customers and exceed monthly targets.
- Company: Join KnowBe4, a leader in security awareness training with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, flexible dress code, and a vibrant work environment.
- Why this job: Be part of a team that values transparency, growth, and making a real impact in cybersecurity.
- Qualifications: 1-3 years of sales experience; familiarity with IT or cybersecurity is a plus.
- Other info: Remote work options available; applicants may undergo an assessment and background check.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Account Manager (SMB) (Position located in London, England)
London, United Kingdom
About KnowBe4
KnowBe4, the provider of the world\’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a \”Great Place To Work\” in 8 countries, plus we\’ve earned numerous other prestigious awards, including Glassdoor\’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.
- Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
- Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
- Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Qualifications:
- 1-3 years experience selling experience to Mid-Market-sized businesses
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Excellent verbal and written communications
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visitwww.knowbe4.com/careers/benefits .
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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CONSENT TO DATA PROTECTION POLICY FOR JOB APPLICANTS (“POLICY”)https://www.knowbe4.com/job-applicant-data-protection-policy-united-kingdomBy checking below and submitting this application,(a) you acknowledge that you have read, understood, and agreed to the above linked Policy, and consent to the collection, use, and/or disclosure of your personal data by us for the purposes set out in this Policy; and(b) in the event that we have received your job application or personal data from any third party that you have been engaged with (e.g., a recruiter agency, etc.), you warrant that you have duly authorised such third party to disclose your personal data to us for the purposes set out in this Policy. * Select…
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Account Manager (SMB) (Position located in London, England) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (SMB) (Position located in London, England)
✨Tip Number 1
Familiarise yourself with KnowBe4's products and services. Understanding their suite of offerings will not only help you articulate their value proposition during discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with Mid-Market-sized businesses. Be ready to share specific examples of how you've successfully managed accounts and driven sales growth in similar environments.
✨Tip Number 4
Showcase your collaborative skills by discussing past experiences where teamwork led to successful outcomes. Highlighting your ability to work with Account Executives and Customer Success Managers will align well with the role's requirements.
We think you need these skills to ace Account Manager (SMB) (Position located in London, England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly with Mid-Market-sized businesses. Emphasise any familiarity with IT, Security, or Cybersecurity, as well as your proficiency with Salesforce and other tools mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at KnowBe4, such as their commitment to employee development and their recognition as a great workplace. Relate your skills and experiences directly to the responsibilities of the Account Manager position.
Showcase Your Communication Skills: Since excellent verbal and written communication is crucial for this role, ensure that your application materials are clear, concise, and free of errors. Use professional language and structure your documents logically to demonstrate your communication abilities.
Highlight Team Collaboration: The job requires strong collaborative skills, so include examples in your application that showcase your ability to work effectively within a team. Discuss any past experiences where you successfully collaborated with colleagues to achieve sales targets or improve customer relationships.
How to prepare for a job interview at KnowBe4
✨Know the Product Suite
Familiarise yourself with KnowBe4's range of products and services. Be prepared to discuss how each product can enhance a business's cybersecurity posture, as this will demonstrate your understanding of their value proposition.
✨Showcase Your Sales Experience
Highlight your previous experience in selling to Mid-Market-sized businesses. Be ready to share specific examples of how you've successfully met or exceeded sales targets, as this will show your capability to thrive in the role.
✨Understand the Cybersecurity Landscape
Brush up on standard concepts and practices within the IT and cybersecurity industry. Being knowledgeable about current trends and challenges will help you engage in meaningful conversations during the interview.
✨Demonstrate Team Collaboration Skills
Since the role involves working closely with Account Executives and Customer Success Managers, be prepared to discuss your teamwork experiences. Share examples of how you've collaborated effectively to achieve common goals.
