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- Tasks: Promote and sell security training products to existing Mid-Market accounts.
- Company: Join KnowBe4, a leader in security awareness training with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a relaxed dress code in a modern workspace.
- Why this job: Be part of a team that values transparency, ownership, and continuous growth while making a social impact.
- Qualifications: 1-3 years of sales experience and a Bachelor's degree preferred; familiarity with IT or cybersecurity is a plus.
- Other info: Hybrid role based in London; background checks may be required.
The predicted salary is between 28800 - 42000 £ per year.
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.
Responsibilities:
- Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
- Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
- Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Qualifications:
- 1-3 years experience selling experience to Mid-Market-sized businesses.
- Bachelor Degree or higher education equivalent, desirable.
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable.
- Experience with Salesforce, a plus.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome, Internet Explorer, etc.).
- Excellent verbal and written communications.
- Stats driven business professional.
- Motivated, energetic self-starter.
- Strong collaborative and teamwork skills.
- Must be able to work with minimum supervision.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.
Account Manager (SMB/Mid Market) (Hybrid) (Position located in London, England) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (SMB/Mid Market) (Hybrid) (Position located in London, England)
✨Tip Number 1
Familiarise yourself with KnowBe4's products and services. Understanding their suite of offerings will not only help you articulate their value proposition during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of KnowBe4 on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with sales metrics and how you've successfully managed customer relationships in the past. Be ready to share specific examples that highlight your ability to exceed sales targets.
✨Tip Number 4
Research the cybersecurity landscape and current trends. Being knowledgeable about industry challenges and solutions will position you as a well-informed candidate who can contribute to KnowBe4's mission.
We think you need these skills to ace Account Manager (SMB/Mid Market) (Hybrid) (Position located in London, England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly with Mid-Market-sized businesses. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your ability to exceed sales targets. Mention specific achievements in previous roles that align with the responsibilities of the Account Manager position.
Showcase Your Communication Skills: Since excellent verbal and written communication is crucial for this role, ensure your application materials are well-written and free of errors. Consider including examples of how you've effectively communicated with clients in the past.
Highlight Relevant Tools Experience: If you have experience with Salesforce or other relevant tools mentioned in the job description, make sure to highlight this in your application. This will show that you are familiar with the systems used in the role.
How to prepare for a job interview at KnowBe4
✨Know the Product Inside Out
Before your interview, make sure you understand KnowBe4's suite of products and services. Familiarise yourself with how they help businesses improve their cybersecurity. This knowledge will allow you to articulate the value proposition effectively during the interview.
✨Demonstrate Your Sales Experience
Be prepared to discuss your previous sales experience, especially in relation to Mid-Market-sized businesses. Highlight specific examples where you've successfully met or exceeded sales targets, as this will show your potential to thrive in the Account Manager role.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building and maintaining relationships is key. Be ready to share examples of how you've developed strong client relationships in the past and how you plan to do the same at KnowBe4.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within KnowBe4. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
