Account Manager (MM) (Position located in London or Leeds, England)

Account Manager (MM) (Position located in London or Leeds, England)

Full-Time 28800 - 43200 £ / year (est.) On-site
K

At a Glance

  • Tasks: Promote and sell cybersecurity products to existing Mid-Market accounts and exceed sales targets.
  • Company: Join KnowBe4, a leading cybersecurity company with a fun and inclusive culture.
  • Benefits: Enjoy bonuses, tuition reimbursement, and a modern work environment.
  • Other info: Opportunities for professional growth and a supportive workplace.
  • Why this job: Make a real impact in cybersecurity while developing your career in a dynamic team.
  • Qualifications: 1-3 years of sales experience and strong communication skills required.

The predicted salary is between 28800 - 43200 £ per year.

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we’re not just providing security awareness training - we’re redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

  • Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.
  • Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
  • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
  • Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
  • Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
  • Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
  • Maintain accurate and thorough records of daily sales statistics via Salesforce.
  • Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
  • Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

  • 1-3 years experience selling experience to Mid-Market-sized businesses
  • Bachelor Degree or higher education equivalent, desirable
  • Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
  • Experience with Salesforce, a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Excellent verbal and written communications
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Account Manager (MM) (Position located in London or Leeds, England) employer: KnowBe4

KnowBe4 is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a collaborative environment. With a strong emphasis on professional development and education reimbursement, team members are encouraged to grow their skills while enjoying competitive bonuses tied to sales performance. Join us to be part of a forward-thinking company that values innovation and employee success.

K

Contact Details:

KnowBe4 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager (MM) (Position located in London or Leeds, England)

✨Get Involved in the Cybersecurity Community

Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!

✨Show Off Your Skills with Capture the Flag Competitions

Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including KnowBe4, love seeing candidates who actively engage in these challenges.

✨Tailor Your Online Presence

Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!

✨Apply Directly Through KnowBe4

Don’t forget to head straight to our website and check out any openings for cybersecurity roles at KnowBe4. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.

We think you need these skills to ace Account Manager (MM) (Position located in London or Leeds, England)

Sales Skills
Relationship Management
Communication Skills
Negotiation Skills
Pipeline Management
Customer Education
Collaboration Skills

Some tips for your application 🫡

Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!

Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!

Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at KnowBe4 insight into your practical problem-solving abilities and makes your application memorable.

Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to KnowBe4 that you’re committed to staying ahead in the game.

How to prepare for a job interview at KnowBe4

✨Sharpen Your Technical Skills

For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.

✨Prepare for Scenario-Based Questions

Expect the interviewers at KnowBe4 to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.

✨Highlight Your Certifications

Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at KnowBe4.

✨Show Your Passion for Cybersecurity

Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.