At a Glance
- Tasks: Promote and sell cybersecurity products to existing Mid-Market accounts and exceed sales targets.
- Company: Join KnowBe4, a leading cybersecurity company with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a modern work environment.
- Other info: Opportunities for professional growth and a supportive workplace.
- Why this job: Make a real impact in cybersecurity while developing your career in a dynamic team.
- Qualifications: 1-3 years of sales experience and strong communication skills required.
The predicted salary is between 28800 - 43200 € per year.
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we’re not just providing security awareness training - we’re redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.
Responsibilities:
- Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
- Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
- Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Qualifications:
- 1-3 years experience selling experience to Mid-Market-sized businesses
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Excellent verbal and written communications
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Account Manager (MM) (Position located in London or Leeds, England) employer: KnowBe4
At KnowBe4, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions radical transparency and continuous professional development. Our London and Leeds locations provide a dynamic environment where employees can thrive, with engaging team activities and comprehensive benefits including bonuses, tuition reimbursement, and adoption assistance, all aimed at fostering personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (MM) (Position located in London or Leeds, England)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cybersecurity field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to current employees at KnowBe4 on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research KnowBe4’s products and services inside out. Be ready to discuss how you can help their Mid-Market clients enhance their security culture. Showing genuine interest and knowledge will set you apart from the crowd.
✨Tip Number 3
Practice your pitch! You’ll need to articulate the value proposition of KnowBe4’s offerings clearly. Role-play with a friend or in front of a mirror to get comfortable. The more confident you are in presenting yourself, the better your chances of landing that Account Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the position!
We think you need these skills to ace Account Manager (MM) (Position located in London or Leeds, England)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with Mid-Market businesses and any relevant sales achievements that align with our goals at KnowBe4.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, use your application to demonstrate these skills. Keep it clear, concise, and engaging – just like how you’d communicate with our clients!
Research KnowBe4:Familiarise yourself with our products and services before applying. Understanding our value proposition will not only help you in your application but also show us your genuine interest in joining our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about becoming part of the KnowBe4 family!
How to prepare for a job interview at KnowBe4
✨Know Your Stuff
Before the interview, make sure you’re well-versed in KnowBe4’s products and services. Understand how they can benefit Mid-Market businesses and be ready to discuss specific examples of how you’ve helped similar clients in the past.
✨Showcase Your Sales Skills
Prepare to talk about your previous sales experiences, especially those related to cross-selling and upselling. Have a few success stories ready that highlight your ability to exceed sales targets and build strong customer relationships.
✨Understand the Cybersecurity Landscape
Brush up on current trends and challenges in the cybersecurity industry. Being able to articulate these points will show that you’re not just selling a product, but you understand the bigger picture and can position KnowBe4 as a trusted partner.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if KnowBe4 is the right fit for you.
