Account Executive (SMB) (Position located in London or Leeds, England)

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats.

The Account Executive (SMB) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed the monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, and reigniting open, outstanding customer opportunities.

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed the monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer on how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks, and next steps to shorten sales cycles and acquire a high volume of new logo accounts.
• Act strategically in offering subscription levels, multi‑year deals, and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects.

• 1–3 years experience selling to Small/Medium sized businesses.
• Bachelor’s Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices, and procedures within the IT, Security or Cybersecurity industry, desirable.
• Experience with Salesforce, a plus.
• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Excellent verbal and written communications.
• Motivated, energetic self‑starter.
• Strong collaborative and teamwork skills.
• Must be able to work with minimum supervision.

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses—all in a modern, high‑tech, and fun work environment.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.