At a Glance
- Tasks: Serve customers, process orders, and build strong relationships in a busy trade environment.
- Company: Join a growing ventilation specialist with a friendly team culture.
- Benefits: £30,000 salary, full training, Monday to Friday hours, and career progression.
- Other info: Stable position with opportunities for growth in a supportive team.
- Why this job: Make an impact by providing excellent service and supporting trade customers.
- Qualifications: Experience in builders' merchants or similar trade environments is essential.
The predicted salary is between 30000 - 30000 £ per year.
Join a Growing Ventilation Specialist
We're looking for a motivated and customer-focused Internal Sales & Trade Counter Assistant to join our busy branch in Newport.
This is a fantastic opportunity for someone with experience working within a builders' merchant, plumbing merchant, electrical wholesaler or similar trade environment who enjoys building relationships, providing excellent customer service and supporting trade customers.
Previous ventilation experience isn't essential – full product training will be provided.
What matters most is your ability to communicate confidently with customers, work efficiently in a fast-paced environment and deliver outstanding service.
The Role
As the first point of contact for trade customers, you'll play a key role in supporting both the trade counter and internal sales function.
- Your Responsibilities Will Include
- Serving customers at the trade counter.
- Handling inbound telephone and email enquiries.
- Processing customer orders accurately and efficiently.
- Providing quotations and pricing information.
- Building strong relationships with new and existing trade customers.
- Identifying opportunities to upsell and cross-sell products.
- Liaising with suppliers and colleagues to ensure orders are fulfilled on time.
- Managing customer accounts and ensuring excellent levels of service.
- Supporting stock enquiries and general branch operations.
- Maintaining accurate records using internal systems.
About You
We're looking for someone who enjoys working with customers and thrives in a busy trade environment.
Essential
- Previous experience within a builders' merchant, plumbing merchant, electrical wholesaler, HVAC distributor or similar trade environment.
- Strong customer service and communication skills.
- Confident working with trade customers and contractors.
- Good IT skills and experience using computer-based ordering systems.
- Organised with excellent attention to detail.
- Positive, proactive and reliable approach.
- Ability to work well both independently and as part of a team.
Desirable
- Experience within ventilation or HVAC products.
- Internal sales or trade counter experience.
- Knowledge of construction or building products.
What's on Offer?
- £30,000 basic salary.
- Full product training provided.
- Monday to Friday working hours.
- Stable, permanent position.
- Friendly and supportive team environment.
- Opportunities for career development and progression.
- Work with a well-established and growing business.
If you've built a successful career within a builders' merchant or trade counter environment and are looking for your next opportunity, we'd love to hear from you.
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Internal Sales / Trade Counter in Newport employer: Know How Resourcing
At Know How Resourcing, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Our Skipton location provides a supportive environment with ample opportunities for professional growth, competitive salaries, and a strong focus on employee health and wellness, making it an ideal place for skilled Electrical Maintenance Engineers to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Trade Counter in Newport
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales / Trade Counter at Know How Resourcing, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Know How Resourcing. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales / Trade Counter. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales / Trade Counter in Newport
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Know How Resourcing:When writing your cover letter, make sure to tailor your message specifically for Know How Resourcing. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Know How Resourcing
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Know How Resourcing that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Know How Resourcing that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Know How Resourcing’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
