At a Glance
- Tasks: Lead IT operations, ensuring smooth delivery of tech support and infrastructure.
- Company: Join a forward-thinking company focused on innovation and technology.
- Benefits: Negotiable salary, 25 days leave, profit share, healthcare, and pension.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real impact by driving IT strategy and improving business processes.
- Qualifications: Experience in IT management and strong knowledge of IT operations required.
The predicted salary is between 70000 - 85000 £ per year.
Role Purpose Reporting to the Group Technical Director, the IT Manager is responsible for leading the day-to-day IT operations across the business, ensuring the stable, secure, and effective delivery of infrastructure, end-user support, business systems, supplier management, and continuous IT service improvement.
The role is responsible for translating business and technology strategy into operational delivery, managing both internal and third-party resources, and ensuring that IT services, standards, security controls, and change initiatives are delivered effectively.
Key Responsibilities
- Lead the day-to-day IT operations across the business, ensuring reliable support for infrastructure, devices, business applications, networks, and end users.
- Implement IT strategy, standards, and policies in line with business priorities and the Group Technical Director's direction.
- Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes.
- Oversee infrastructure and hardware operations, including network services, servers, storage, workstation and device management, and core office technology.
- Ensure the effective administration and support of software and business applications, including Microsoft 365, ERP, and other business-critical platforms.
- Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements.
- Take ownership of IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and the continual improvement of support processes.
- Manage IT budgets, operational expenditure, licence costs, and supplier-related spend, escalating items requiring higher approval where necessary.
- Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured delivery, effective stakeholder engagement, and minimal disruption to the business.
- Work closely with department leaders to understand operational requirements, support technology adoption, and align IT delivery with business processes and growth plans.
- Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures.
- Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills and Experience
- Proven experience in an IT Manager or senior IT Operations/Infrastructure role.
- Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networking, service delivery, and supplier management.
- Experience managing third-party vendors, contracts, and operational service delivery.
- Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity.
- Experience leading operational change, IT projects, and service improvement initiatives.
- Strong communication, decision-making, people management, and stakeholder management skills.
- Desirable: Experience within manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary and Benefits
- Salary negotiable depending on experience.
- 37.5 hours per week, office-based.
- 25 days' annual leave plus bank holidays.
- Company Profit Share Scheme (paid quarterly).
- Healthcare Cash Plan and Employee Assistance Programme.
- Life assurance.
- EV salary sacrifice scheme.
- Pension.
- Free on-site parking
IT Manager in Leeds employer: Know How Resourcing
At Know How Resourcing, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Our Skipton location provides a supportive environment with ample opportunities for professional growth, competitive salaries, and a strong focus on employee health and wellness, making it an ideal place for skilled Electrical Maintenance Engineers to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Know How Resourcing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Know How Resourcing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Know How Resourcing!
✨Direct Apply to Know How Resourcing
Let's not forget to apply directly through the Know How Resourcing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Know How Resourcing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Know How Resourcing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Know How Resourcing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
