At a Glance
- Tasks: Provide urgent warranty and aftersales support for transformers across the UK and Europe.
- Company: Established business in Leeds with a focus on innovation and growth.
- Benefits: Negotiable salary, 33 days off, profit share, healthcare plan, and pension.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Experience in mechanical/electrical engineering and ECS accreditation required.
The predicted salary is between 35000 - 45000 £ per year.
This is a new and exciting opportunity for an experienced Field Service Engineer specializing in the warranty and aftersales of distribution & power transformers to help support the continued growth of a well-established business in Leeds.
What’s the job:
Reporting to the Head of Site Services, this role provides urgent warranty and aftersales support for distribution & power transformers across the UK and Europe. This includes responding at short notice to client faults, oil leaks, operational issues and emergency requests, as well as carrying out fault investigation, rectification works and preparing detailed technical reports. The role will also involve some lone working and will require flexibility to support other Site Services tasks when not attending call-outs.
Key Responsibilities:
- Respond to warranty and aftersales issues on distribution and power transformers at short notice.
- Carry out detailed investigation and diagnosis of transformer faults, oil leaks and operational issues.
- Perform rectification works such as gasket replacement, sealing of flanged joints, bushing checks, accessory replacement and mechanical adjustments.
- Complete all paperwork including job sheets, fault reports, RAMS, photographs and service documentation.
- Communicate findings and updates effectively to internal teams, customers and supervisors.
- Travel frequently across the UK and Europe for site-based reactive work.
- Work independently on sites when required in accordance with lone-working procedures.
- When not attending call-outs, support wider Site Services tasks including SOP preparation, audits, shop-floor work and planned site jobs.
- Assist with general duties related to distribution and power transformers.
- Carry out quality checks, health & safety audits and site inspections as required.
- To follow all reasonable requests by Management and Supervisors, to include duties not specified in this job description.
Warranty & Aftersales Mechanical Tasks:
- Identifying and locating transformer oil leaks.
- Replacing gaskets, seals, O-rings and breathers linked to leak rectification.
- Resealing and torque-checking all flanged joints to prevent recurrence of leaks.
- Replacing or refitting radiators, conservators and cooling system components.
- Inspecting and refitting bushings (HV and LV) where leak or fault conditions exist.
- Removing, repairing and reinstalling marshalling boxes as part of fault rectification.
- Installing and replacing fans, pumps and cooling system accessories as part of urgent repairs.
- Mechanical adjustments, bracket repairs and tightening/realigning components following faults.
- Torque checking of mechanical fasteners to specification after repairs or inspections.
Warranty & Aftersales Electrical Tasks:
- Belling out and fault-checking wiring within marshalling boxes and terminal blocks.
- Inspecting, installing or replacing control devices (OTI, WTI, PRD, MOG, relays).
- Performing electrical isolation, continuity checks and component identification during fault finding.
- Carrying out IR (Megger) testing and HV Withstand (VLF) testing during investigations.
- Conducting functional checks on alarms, trips and relays to identify cause of failure.
- Ensuring grounding and bonding of all metallic components following repairs.
Testing Support (as required):
- IR (Insulation Resistance) testing using a Megger.
- HV Withstand test operations.
- Conduct functional testing checks of: Buchholz relay, PRD, MOG, Air bag relay, Oil surge relay, Fans and cooling system controls.
- Gathering testing evidence for use in fault reports.
Fault Investigation & Reporting:
- Conducting detailed on-site fault finding on distribution and power transformers.
- Inspecting physical condition, wiring, accessories and oil system components.
- Capturing photographic evidence, measurements, readings and witness information.
- Completing accurate, timely fault reports documenting findings and recommended actions.
- Contributing to root-cause analysis and warranty case documentation.
- Communicating investigation outcomes clearly to internal teams and clients.
Maintenance & Refurbishment:
- Draining and refilling transformer oil as part of leak rectification or repair.
- Replacing gaskets, seals, silica gel breathers and monitoring devices.
- Cleaning, inspecting and preparing internal/external components following faults.
- Replacing or upgrading accessories (e.g., OTI/WTI, relays, pressure devices).
- Collecting oil samples for dissolved gas analysis (DGA).
- Re-torquing and recommissioning transformers after service work.
Site Readiness & Safety:
- Setting up safe work zones and barriers prior to repairs or investigations.
- Using lifting and rigging equipment safely during disassembly or component removal.
- Maintaining a clean, controlled and organised work area.
- Adhering to site-specific RAMS (Risk Assessments and Method Statements).
- Following lone-working rules and dynamic risk assessments where needed.
- Reporting hazards, faults or near-misses to supervisors.
- Ensuring safe handling and storage of oil, tools and testing equipment.
Skills, Knowledge & Experience:
- Experience and competence of working on site fitting distribution and power transformers and associated packages is essential.
- Hands-on experience of working within a mechanical/electrical engineering environment is essential.
- The ability to understand mechanical and schematic drawings is essential.
- Apprentice trained or a Mechanical/Electrical qualification is essential.
- Experience of Health & Safety and conducting risk assessments is essential.
- ECS accreditation is essential.
- Full UK driving licence is essential.
- Transformer full testing experience is desirable.
- You will have good written and verbal communication skills, with the ability to liaise with customers and resolve issues in a proactive and positive manner.
- Strong troubleshooting skills.
- Excellent attention to detail.
- You will be flexible and adaptable and be prepared to attend site at short notice which may be outside your normal working hours.
- Experience of working collaboratively with other operations personnel with the ability to train and enhance your work colleagues’ skills.
- Ideally experience of working within a continuous improvement environment.
- Ideally have up to date training on Overhead Crane/Slinging Lifting certification.
- Ideally have a FLT licence.
- Ideally IPAF certification.
Salary and benefits:
- Salary negotiable dependant on experience.
- 37.5 hours per week.
- 33 days (including bank holidays).
- Profit share scheme.
- Healthcare cash plan and Employee Assistance Programme.
- Electric Vehicle/Bike to work salary sacrifice scheme.
- Pension.
- Life Insurance x 3.
Field Service Engineer in Leeds employer: Know How Resourcing
Contact Detail:
Know How Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge about distribution and power transformers, and be ready to discuss your hands-on experience. Practise common interview questions and think of examples that showcase your troubleshooting skills.
✨Tip Number 3
Show off your flexibility! Since this role requires quick responses and adaptability, highlight your ability to work independently and manage urgent requests. Share stories that demonstrate how you’ve successfully handled unexpected challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace Field Service Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with distribution and power transformers, and don’t forget to mention any relevant mechanical or electrical qualifications you have!
Show Off Your Skills: In your application, showcase your troubleshooting skills and attention to detail. We want to see how you've tackled similar challenges in the past, so give us some examples that demonstrate your expertise.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Make sure to communicate your passion for the role and how your experience aligns with our needs. We love a good story, but let’s keep it focused!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Know How Resourcing
✨Know Your Transformers
Make sure you brush up on your knowledge of distribution and power transformers. Be ready to discuss specific mechanical and electrical tasks you've handled, like gasket replacements or fault investigations. This will show that you’re not just familiar with the theory but have practical experience too.
✨Prepare for Technical Questions
Expect questions that dive deep into your troubleshooting skills and experience with warranty and aftersales support. Think about past scenarios where you had to diagnose faults or perform urgent repairs. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Flexibility
This role requires a lot of flexibility, so be prepared to discuss how you handle last-minute call-outs and lone working. Share examples of times when you’ve adapted quickly to changing situations or worked independently to solve problems.
✨Communicate Clearly
Since you'll need to prepare detailed reports and communicate findings to clients and internal teams, practice articulating your thoughts clearly. You might even want to bring along a sample report or documentation from a previous job to showcase your attention to detail and communication skills.