Operations Manager - Tempdent

Reach for the stars with our growing teams who put their core values at the heart of everything they do. Tempdent Recruitment & Training, who are the leading Dental recruitment agency and training provider with over 29 years of experience in the industry are recruiting. They are an Ofsted Grade 2 "Good" provider, and are proud to offer a range of high-quality apprenticeships, post-registration qualifications, CPD and Recruitment Services for aspiring and inspiring dental professionals remotely across the UK.

As an Operations Manager, you will bring energy, motivation, and a people‑first mindset to inspire your team to deliver an outstanding learner experience every learner, every time. You will lead a remote team, ensuring exceptional operational performance and consistently driving results. Your strong data literacy and ability to coach and performance‑manage individuals will be instrumental in enabling the team to reach its full potential.

You will motivate, inspire and support your team to achieve results and drive growth through the successful achievement of predetermined performance targets, effective and impactful leadership, performance management and developmental support to all colleagues, and work diligently and collaboratively with colleagues across the wider Knovia Group Shared Services teams to support the recruitment and retention of high performing, committed and best-in-class colleagues.

Key Responsibilities:

• Lead, engage and motivate a remote team, with a key emphasis on inspiring a high-performing culture with responsibilities including, performance management, recruitment, retention of colleagues and encouragement of ongoing development.
• Complete regular 1:1 review meetings, annual appraisals, and provide continuous support, coaching and mentoring to drive continued success and achievement of key performance metrics.
• Exceed targets against budgets and predicted QAR through motivating colleagues to succeed, maintaining funded learner occupancy and using data to inform decision making.
• Provide regular and accurate data insights and updates including, learner occupancy, past planned end learners, and forecasting of upcoming starts. Ensure all quality processes are adhered to, with regular collaboration with Quality colleagues to ensure the compliant, and timely achievement of learners.

What We’re Looking For:

• Proven success in leading and developing high‑performing remote teams.
• Strong track record of accountability for individual and team results.
• Experience driving commercial partnerships and supporting business growth.
• Ability to manage deadlines, objectives, and operational targets effectively.
• Data‑driven decision maker with strong analytical capability.
• Excellent people management, coaching, and leadership skills.
• Commercially aware with strong business development skills.
• Outstanding interpersonal and communication abilities.
• Willingness to travel for meetings and in‑person 1:1s.

Our benefits:

• 20 days annual leave (increasing with length of service plus bank holidays).
• 3 days off for Christmas closure.
• Birthday day off, as a gift from us to you following 1 year service.
• CPD and internal development opportunities.
• Remote working.
• Supportive and collaborative work environment.
• Contribution to the development of the future dental workforce.

We will be reviewing applications and conducting interviews on an on-going basis which may mean this vacancy closes prior to the advertised closing date if we have identified a suitable candidate, so please apply as soon as possible.