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- Tasks: Build and manage strong relationships with customers in the public sector.
- Company: Join Babington, a leader in apprenticeships and training solutions for over 50 years.
- Benefits: Earn up to £40,000 plus generous commission and enjoy remote work flexibility.
- Why this job: Make a real impact by helping employers unlock potential through training.
- Qualifications: Experience in sales and a passion for customer engagement.
- Other info: Inclusive workplace with a commitment to equality and career growth.
The predicted salary is between 28800 - 48000 £ per year.
At Babington, we are passionate about developing better futures. For over 50 years we've partnered with employers to unlock potential through high-quality apprenticeships and training solutions. Our culture is built around being Curious, Passionate, Brave, Determined and Caring – values that guide how we work together, how we support our learners, and how we partner with customers to deliver real impact. This is an exciting time to join us as we evolve our Customer Engagement strategy to support sustainable growth and deeper, more meaningful employer partnerships.
Location: Remote with travel
Salary: Up to £40,000 + Generous Commission Scheme
Working days: Monday to Friday (37.5 hours a week)
As a Customer Engagement Consultant, you will develop and grow relationships with new and existing customers, acting as a trusted advisor across Babington's apprenticeship and commercial training portfolio. Aligned to one of our core market verticals (Public Sector) you will drive revenue through a consultative, solution-based sales approach. Working closely with the Head of Customer Engagement and internal stakeholders, you will identify opportunities, build strong pipelines, and influence decision-makers at all levels to deliver against ambitious growth targets.
Key Responsibilities:- Build and manage strong, long-term customer relationships, positioning yourself as a trusted advisor
- Retain and grow existing accounts through repeat business and expanded training solutions
- Identify, engage and secure new business opportunities within your market vertical
- Deliver consultative sales conversations that uncover customer needs and align solutions effectively
- Consistently meet or exceed sales targets and KPIs
- Represent Babington professionally at networking events, meetings and industry forums
- Collaborate internally to ensure high-quality customer experience and successful delivery
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role. To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.
Babington is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependent on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.
Customer Engagement Consultant employer: Knovia
Contact Detail:
Knovia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Be prepared for those interviews! Research Babington’s values and think about how your skills align with their mission. Practise common interview questions and have examples ready that showcase your consultative sales approach and customer engagement experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism and commitment.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it gives you a better chance of standing out. Plus, you’ll get all the latest updates on roles and opportunities at Babington!
We think you need these skills to ace Customer Engagement Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about customer engagement and helping others unlock their potential.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at Babington. Highlight experiences that showcase your curiosity, bravery, and determination in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the Customer Engagement Consultant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Knovia
✨Know Your Stuff
Before the interview, dive deep into Babington's mission and values. Understand their approach to customer engagement, especially in the public sector. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in their work.
✨Showcase Your Consultative Skills
Prepare examples of how you've successfully engaged with customers in a consultative manner. Think about times when you identified needs and provided tailored solutions. This is key for a Customer Engagement Consultant role, so make sure to highlight these experiences.
✨Be Ready to Discuss KPIs
Since meeting sales targets is crucial, come prepared to discuss how you've met or exceeded KPIs in previous roles. Use specific numbers and outcomes to illustrate your success. This will demonstrate your ability to drive revenue and achieve results.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about their current customer engagement strategies or how they measure success in this role. This shows your enthusiasm and helps you gauge if Babington is the right fit for you.
