Integration and Automation Specialist - Workato in Bristol

At Knovia, you will play a pivotal role in building a modern integration and automation capability that underpins AI, analytics, and operational excellence across the organisation. As we continue to modernise our technology landscape, we are looking for an experienced Integration & Automation Specialist to design and deliver connected, intelligent, end-to-end business processes. This high-impact role is central to how data flows across Knovia, enabling real-time operations, streamlined workflows, and an AI-ready architecture.

Location: Remote

Salary: Up to £60,000 (dependent on experience)

Hours: 36.5 hours a week (Monday – Friday)

Key Responsibilities:

• Design, develop, and maintain high-performance middleware solutions.
• Build integrations using Workato, APIs, webhooks, and industry best-practice patterns.
• Develop and manage APIs, message queues, event streams, and data transformation pipelines.
• Deliver automated workflows that modernise end-to-end processes across operations, finance, compliance, commercial, and learner services.
• Translate business requirements into rule-based, event-driven, and AI-enabled workflows.
• Build and support CI/CD pipelines for integration assets, including automated testing and rollback.
• Implement automated monitoring, alerting, and operational runbooks using cloud-native or equivalent tooling.
• Own and continuously improve the integration platform, ensuring scalability, stability, and security.
• Design event-driven architectures to support real-time operational insight.
• Evaluate and recommend integration tools and SaaS connectors aligned to enterprise strategy.
• Manage platform SLAs, capacity planning, licensing, and vendor relationships.
• Establish integration standards, governance frameworks, and best practice.
• Implement robust logging, monitoring, and exception-handling processes.
• Ensure GDPR compliance and alignment with internal data governance policies.
• Partner with operational and technical leaders to identify and prioritise automation opportunities.
• Communicate complex technical concepts clearly to non-technical audiences.

Essential Experience:

• Minimum of 3 years’ experience delivering integrations or automation in a cloud environment.
• Hands-on experience with Workato or similar platforms (e.g., MuleSoft, Boomi, Power Automate, Zapier).
• Strong knowledge of REST APIs, OAuth, JSON, and webhook patterns.
• Experience integrating CRM, ERP, HRIS, LMS, finance, and bespoke systems.
• Familiarity with middleware patterns and event-driven architecture.
• Strong end-to-end systems thinking with a focus on scalability and maintainability.
• Confidence working with low-code platforms alongside scripting where required.

Benefits:

• Generous Annual Leave – 25 days, increasing with length of service, plus 8 Public Bank Holidays and a holiday purchase scheme.
• Paid Volunteering Leave – Up to 3 days of paid leave for volunteering opportunities and corporate conscience initiatives.
• Perkbox – Access to a wide range of lifestyle benefits and wellness tools.
• Recognition and Long Service Awards – Celebrating milestones and contributions of our colleagues.

Equal Opportunity & EEO: We are a Disability Confident Employer and have a guaranteed interview scheme in place. If you meet the minimum criteria when you apply and have informed us in your application that you have a disability, you will be guaranteed an interview for this role.