Client Engagement Officer in Bournemouth
Client Engagement Officer

Client Engagement Officer in Bournemouth

Bournemouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Knovia

At a Glance

  • Tasks: Drive client engagement and promote apprenticeships across the South of England.
  • Company: Join Paragon Skills, a top-rated training provider in the Care and Education sector.
  • Benefits: Enjoy 25 days annual leave, flexible working, and wellness perks.
  • Why this job: Make a real impact by supporting learners and employers in their growth journey.
  • Qualifications: Experience in B2B sales and strong relationship-building skills required.
  • Other info: Be part of a supportive team with excellent career development opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Paragon Skills, part of the Knovia group, is an Ofsted Grade 2 "Good" training provider and ranked in the Top 5 by our learners. As part of Knovia's mission to transform education and skills delivery, we are proud to be a leading provider dedicated to the Care and Education sector. We are a team of passionate, determined, and inspiring individuals who support thousands of learners and employers across the UK. Due to our ambitious growth plans and continued success, we are expanding our commercial team.

Location: Field based to support our clients across the South of England.

Hours: 36.5 hours per week (Monday - Friday)

We're expanding our commercial teams and seeking motivated client engagement professionals to drive growth across the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service.

If you're results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you to join our team and help promote the value of apprenticeships.

Key Responsibilities
  • Increase volumes of learners across a portfolio of clients and key accounts contributing towards the overall target for learner starts
  • Build strong relationships with clients at site and senior levels
  • Promote apprenticeships and training solutions, demonstrating ROI
  • Remain up to date with sector industry trends and development within the Learning and Development and funding arena
  • Drive learner volumes across a client portfolio
  • Ensure compliance with GDPR and internal policies
What We're Looking For
  • Experience in B2B lead generation and sales
  • Ability to engage at both site and senior levels
  • Commercially aware, with knowledge of the further education sector (desirable)
  • Confident, approachable, and self-motivated
  • IT literate (MS Office and CRM systems)
  • Full driving license and ability to travel nationally
  • Flexibility for overnight stays where required

We are proud to offer a suite of Paragon Choices which are optional benefits alongside our core benefits below!

  • 25 days annual leave - increasing with length of service and 8 bank holidays (pro-rata)
  • Up to 3 days of paid volunteering leave and corporate conscience initiatives
  • Recognition and long service awards to celebrate our colleagues
  • Perkbox – a suite of discounts, lifestyle benefits and wellness tools
  • In person team meetings and 1:1s
  • Enhanced Maternity leave after 2 years of service
  • Income protection and Life Assurance
  • Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us
  • CPD and training opportunities
  • 4pm Friday finish with flexible working opportunities available
  • Flexible and supportive team with a great culture
  • Employee Assistance Programme, with a dedicated People Team to support all colleagues

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.

Client Engagement Officer in Bournemouth employer: Knovia

Paragon Skills is an exceptional employer dedicated to transforming education and skills delivery within the Care and Education sector. With a strong focus on employee growth, we offer flexible working opportunities, generous annual leave, and a supportive culture that values inclusivity and well-being. Join our passionate team and enjoy unique benefits like paid volunteering leave and CPD opportunities while making a meaningful impact across the South of England.
Knovia

Contact Detail:

Knovia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Officer in Bournemouth

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Paragon Skills. A friendly chat can open doors!

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether it’s at a networking event or an interview, be ready to share specific examples of how you've driven results in previous roles. Numbers speak volumes!

✨Tip Number 3

Research is key! Familiarise yourself with Paragon Skills and their mission. Understanding their values and goals will help you tailor your conversations and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!

We think you need these skills to ace Client Engagement Officer in Bournemouth

B2B Sales Experience
Lead Generation
Stakeholder Engagement
Client Relationship Management
Knowledge of Further Education Sector
Commercial Awareness
IT Literacy (MS Office and CRM Systems)
Flexibility for Travel
Understanding of GDPR Compliance
Results-Driven
Self-Motivated
Communication Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about engaging with clients and promoting apprenticeships. Share any relevant experiences that highlight your passion for education and skills delivery.

Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your B2B sales experience and how it relates to the responsibilities of a Client Engagement Officer. We love seeing candidates who take the time to connect their skills with what we’re looking for!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate when candidates can communicate effectively, as this is key in client engagement. Remember, less is often more!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!

How to prepare for a job interview at Knovia

✨Know Your Stuff

Before the interview, make sure you’re well-versed in Paragon Skills and their mission. Understand their role in the education sector and how they support learners and employers. This will show your genuine interest and help you connect with the interviewers.

✨Showcase Your B2B Experience

Since this role focuses on client engagement and lead generation, be ready to discuss your previous B2B sales experiences. Prepare specific examples of how you've successfully built relationships and driven results in past roles, especially at both site and senior levels.

✨Demonstrate Your Passion

Paragon Skills values passionate individuals. During the interview, express your enthusiasm for apprenticeships and training solutions. Share why you believe in the value of education and how you can contribute to their mission of transforming skills delivery.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s growth plans, team culture, and how they measure success in client engagement. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Client Engagement Officer in Bournemouth
Knovia
Location: Bournemouth
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