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- Tasks: Be the welcoming face of Old Sessions House and ensure a premium experience for all guests.
- Company: Join Knotel, a vibrant workspace in the heart of London.
- Benefits: Flexible part-time hours, dynamic environment, and a chance to work with high-profile clients.
- Other info: Work in a beautifully restored location with opportunities for personal growth.
- Why this job: Shape visitor experiences and be part of a supportive hospitality team.
- Qualifications: Experience in hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 13 - 16 £ per hour.
Knotel is seeking a professional, hospitality-focused Front of House Associate to be the welcoming face of Old Sessions House, a beautifully restored and vibrant workspace in the heart of London's Farringdon! As part of our Facilities and Hospitality team, you will play a key role in shaping the visitor and client experience, ensuring every guest, especially VIPs, receives a warm, seamless, and premium service from the moment they arrive.
Key Responsibilities:
- Front Desk Presence: Deliver a friendly, efficient, and professional welcome to all visitors and members.
- VIP Guest Support: Manage and anticipate the needs of VIP guests with discretion and care.
- Hospitality Collaboration: Support the wider hospitality team during events, helping coordinate logistics, setup, and guest services.
- Daily Operations: Assist in day-to-day front desk responsibilities including visitor logs, calls, and coordinating building access.
- Teamwork: Work closely with your Front of House partner and the Facilities team to uphold Knotel’s high standards of service and presentation.
About You:
- Experience in a front of house, concierge, or hospitality role (ideally in a premium or client-facing setting).
- A confident communicator with a proactive approach.
- Detail-oriented, organised, and comfortable handling multiple priorities at once.
- A natural team player, flexible and dependable across a rotating schedule (between 8am and 8pm).
Why Join Us?
Old Sessions House is more than a workspace; it’s a destination. This role offers the opportunity to be part of a dynamic and professional environment where design, service, and experience come together. You’ll work with a supportive team, engage with a diverse and high-profile clientele, and play a central role in delivering exceptional service in a landmark location.
Front of House Assistant (Permanent, Part Time) in London employer: Knotel - Old Sessions House
Contact Detail:
Knotel - Old Sessions House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant (Permanent, Part Time) in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Knotel and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of scenarios where you can demonstrate your ability to handle VIP guests and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front of house role. Make sure you look polished and professional for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant (Permanent, Part Time) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight any relevant experience in front of house or hospitality roles. We’re looking for those little details that show how you’ve delivered exceptional service in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team at Old Sessions House.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Knotel.
How to prepare for a job interview at Knotel - Old Sessions House
✨Know Your Venue
Familiarise yourself with Old Sessions House and its unique features. Understanding the space will help you convey your enthusiasm for the role and demonstrate how you can enhance the visitor experience.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to provide exceptional service, especially to VIP guests. Think about specific situations where you went above and beyond to meet a guest's needs.
✨Practice Your Communication
As a Front of House Assistant, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter at the front desk.
✨Emphasise Teamwork
Be ready to discuss how you work within a team. Share examples of how you've collaborated with others in previous roles, especially in high-pressure situations, to ensure smooth operations and excellent service.