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- Tasks: Welcome guests, manage VIP needs, and support event logistics.
- Company: Knotel is revolutionising flexible workspaces with a focus on service and tailored solutions.
- Benefits: Join a vibrant team in a stunning workspace with opportunities for growth and networking.
- Why this job: Be part of a dynamic environment that blends design, service, and exceptional experiences.
- Qualifications: Experience in hospitality or front of house roles; strong communication and organisational skills required.
- Other info: Work in a landmark location with a rotating schedule between 8am and 8pm.
The predicted salary is between 24000 - 36000 £ per year.
Knotel is a pioneering flexible workspace provider, redefining how businesses approach workspaces and real estate. With a commitment to service and tailored solutions, we are at the forefront of the future of work. Our Workclubs combine dynamic environments, hospitality, cutting-edge technology, and a collaborative ethos to create unique spaces that provide for all sessions in your working day.
In 2023 we grew the Old Sessions House Workclub into the workspace of choice for London businesses looking for a space that makes them stand out. Offering a Workclub during the week which supports businesses and their employees, and a high-end event space in the evenings and weekends, we maximize the yield of the 22,000 sqft Old Sessions House in Clerkenwell.
Knotel is seeking a professional, hospitality-focused Front of House Associate to be the welcoming face of Old Sessions House – a beautifully restored and vibrant workspace in the heart of London's Farringdon! As part of our Facilities and Hospitality team, you will play a key role in shaping the visitor and client experience, ensuring every guest – especially VIPs – receives a warm, seamless, and premium service from the moment they arrive.
Key Responsibilities:- Front Desk Presence: Deliver a friendly, efficient, and professional welcome to all visitors and members
- VIP Guest Support: Manage and anticipate the needs of VIP guests with discretion and care
- Hospitality Collaboration: Support the wider hospitality team during events, helping coordinate logistics, setup, and guest services
- Daily Operations: Assist in day-to-day front desk responsibilities including visitor logs, calls, and coordinating building access
- Teamwork: Work closely with your Front of House partner and the Facilities team to uphold Knotel’s high standards of service and presentation
- Experience in a front of house, concierge, or hospitality role (ideally in a premium or client-facing setting)
- A confident communicator with a proactive approach
- Detail-oriented, organised, and comfortable handling multiple priorities at once
- A natural team player, flexible and dependable across a rotating schedule (between 8am and 8pm)
Old Sessions House is more than a workspace – it’s a destination. This role offers the opportunity to be part of a dynamic and professional environment where design, service, and experience come together. You’ll work with a supportive team, engage with a diverse and high-profile clientele, and play a central role in delivering exceptional service in a landmark location.
Front of House employer: Knotel - Old Sessions House
Contact Detail:
Knotel - Old Sessions House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with Knotel's unique offerings and the specific features of the Old Sessions House Workclub. Understanding what sets this workspace apart will help you engage confidently with potential clients and guests during your interactions.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Being able to articulate your thoughts clearly and warmly will be crucial when welcoming visitors and managing VIP guests, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Network within the hospitality industry, particularly with professionals who have experience in front of house roles. They can provide insights into best practices and may even offer referrals that could enhance your application.
✨Tip Number 4
Demonstrate your organisational skills by preparing for a busy day at the front desk. Think about how you would manage multiple priorities and ensure a seamless experience for guests, as this will show your proactive approach during interviews.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house or hospitality roles. Emphasise any previous work with VIP clients and your ability to provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Knotel's mission. Mention specific examples of how you've delivered outstanding service in past roles.
Highlight Key Skills: In your application, focus on skills such as communication, organisation, and teamwork. Provide examples of how you've successfully managed multiple priorities in a fast-paced environment.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Old Sessions House. Mention what attracts you to Knotel and how you can contribute to their vision of redefining workspaces.
How to prepare for a job interview at Knotel - Old Sessions House
✨Showcase Your Hospitality Skills
Make sure to highlight your previous experience in hospitality or front of house roles. Share specific examples of how you've provided exceptional service, especially to VIP guests, as this aligns perfectly with what Knotel is looking for.
✨Demonstrate Your Communication Skills
As a Front of House Associate, you'll need to communicate effectively with both guests and team members. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle difficult situations or guest complaints.
✨Emphasise Teamwork and Flexibility
Knotel values collaboration, so be ready to discuss your experiences working in a team. Highlight your ability to adapt to changing circumstances and your willingness to support colleagues during busy events or peak times.
✨Research Knotel and Its Culture
Familiarise yourself with Knotel's mission and the unique aspects of Old Sessions House. Understanding their approach to flexible workspaces and hospitality will help you tailor your responses and show genuine interest in the company.