At a Glance
- Tasks: Lead a dynamic café team and ensure exceptional customer service every day.
- Company: Join a vibrant café that values teamwork and guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: We celebrate diversity and support all applicants throughout the hiring process.
- Why this job: Be the heart of the café, creating memorable moments for guests.
- Qualifications: Experience in hospitality and a passion for motivating others.
The predicted salary is between 22000 - 26000 £ per year.
Key Responsibilities
- Assist in overseeing daily operations, ensuring the café runs efficiently and customers receive outstanding service.
- Act as shift lead, supporting and motivating the barista team to meet service and quality expectations.
- Create positive guest experiences, handle customer queries, and resolve issues professionally.
- Maintain high standards for beverage preparation, café cleanliness, and food safety.
- Support new team members through training and ensure everyone upholds operational and brand standards.
We’re Looking For
- Experience in a customer-facing environment, ideally within the café or hospitality industry.
- A natural motivator who enjoys guiding and supporting a team.
- Passionate about creating exceptional guest experiences.
- Organized & efficient, able to handle busy periods with calmness and precision.
- A supportive and reliable colleague who thrives on teamwork.
Our Shared Vision (EEO Statement)
We welcome applications from all backgrounds, regardless of age, ethnicity, gender, ability, religion, or sexual orientation. We are particularly keen to hear from candidates from underrepresented groups in our industry, including women, people with disabilities, ethnic minorities, and members of the LGBTQ+ community. If you require any adjustments during the recruitment process, have a disability or condition that may affect your performance, or have other specific needs, please let us know—we’re here to support you every step of the way.
Store Supervisor in Cardiff employer: Knoops - Cardiff
As a Store Supervisor at our café, you will be part of a vibrant and inclusive work culture that prioritises exceptional customer service and teamwork. We offer comprehensive training and development opportunities to help you grow in your role, alongside a supportive environment that values diversity and encourages all voices. Located in a bustling area, our café not only provides a dynamic workplace but also fosters a sense of community, making it an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Knoops - Cardiff. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Knoops - Cardiff
Don't be shy about reaching out to Knoops - Cardiff directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Supervisor in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Knoops - Cardiff and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Knoops - Cardiff
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
