At a Glance
- Tasks: Lead a team to create exceptional customer experiences with our delicious chocolate drinks.
- Company: Join Knoops, where we celebrate individuality and curiosity in a vibrant atmosphere.
- Benefits: Opportunities for growth, supportive environment, and a chance to make a real impact.
- Other info: Dynamic role in a fast-paced environment with a focus on teamwork and personal development.
- Why this job: Be a key player in shaping team culture and creating joyful moments for customers.
- Qualifications: Experience in leadership, customer service, and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
At Knoops, we're on a mission to create joyful rituals of exploration through expertly crafted chocolate drinks. Every cup is personal, every customer experience matters, and every team member plays a part in bringing the magic of Knoopology to life.
Our values shape everything we do:
- We Are Tastemakers - We lead with passion, take pride in our craft, and create memorable experiences with every visit.
- We Celebrate Rituals - We turn everyday moments into something special, creating spaces where customers love to return.
- We Champion Exploration - We're curious, ambitious and always looking for new ways to learn, improve and grow.
- We Stay Tuned In - We listen, connect and create a sense of belonging for our customers and our teams.
What We're Looking For
We're looking for a leader who:
- Inspires and motivates others through positivity and leading by example.
- Loves creating exceptional customer experiences.
- Has experience supporting and developing high-performing teams.
- Thrives in a fast-paced environment and stays calm under pressure.
- Takes pride in maintaining high operational standards.
- Brings energy, curiosity and a genuine passion for hospitality.
- Creates an inclusive environment where everyone feels welcome and supported.
Most importantly, you'll be someone who helps others grow, champions teamwork, and brings the Knoops experience to life every day.
Be Part of It
At Knoops, anyone can Knoops. We're building Chocolate Bars where individuality is celebrated, curiosity is encouraged, and people feel they truly belong. As a Team Leader, you'll play a key role in shaping team culture, supporting your fellow Knoopologists and creating memorable moments for every customer who walks through our doors.
Whether you're looking to take the next step in your leadership journey or continue developing your hospitality career, we'll support you with opportunities to learn, grow and thrive. If you're ready to lead with energy, champion exploration and help create joyful experiences through the power of drinking chocolate, we'd love to hear from you.
Let's Knoops - Help us create joyful rituals of exploration, one cup at a time.
Knoopologist (Team Leader) in Cambridge employer: Knoops- Cambridge
At Knoops, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy opportunities for personal and professional growth while being part of a mission-driven company that values creativity and exploration in every cup of chocolate. With a focus on teamwork and customer experience, we create a supportive environment where every Knoopologist can thrive and contribute to joyful moments for our customers.
