At a Glance
- Tasks: Lead a team to create exceptional customer experiences and foster a joyful atmosphere.
- Company: Join Knoops, where we craft delightful chocolate drinks and celebrate individuality.
- Benefits: Opportunities for growth, training, and a supportive team culture.
- Other info: Inclusive workplace committed to diverse perspectives and personal growth.
- Why this job: Inspire others while creating memorable moments through the joy of chocolate.
- Qualifications: Experience in hospitality or retail leadership and a passion for people.
The predicted salary is between 30000 - 37300 £ per year.
At Knoops, we're on a mission to create joyful rituals of exploration through expertly crafted chocolate drinks. Every cup is personal, every customer experience matters, and every team member plays a part in bringing the magic of Knoopology to life.
Our values shape everything we do:
- We Are Tastemakers - We take pride in our craft, lead with passion and create memorable experiences with every visit.
- We Celebrate Rituals - We turn everyday moments into something special, creating spaces where customers love to return.
- We Champion Exploration - We're curious, ambitious and always looking for better ways to learn, grow and innovate.
- We Stay Tuned In - We listen, connect and create a sense of belonging for our customers and each other.
What We're Looking For
We're looking for an aspiring leader who:
- Has experience in a hospitality, retail or customer-focused leadership role.
- Loves creating exceptional customer experiences.
- Enjoys coaching, developing and motivating others.
- Leads by example with positivity, energy and accountability.
- Has strong commercial awareness and operational know-how.
- Thrives in a fast-paced environment and remains calm under pressure.
- Brings curiosity, initiative and a genuine passion for people.
Most importantly, you'll be someone who inspires others, embraces new challenges and helps create a Chocolate Bar where both customers and team members can thrive.
At Knoops, anyone can Knoops. We're building welcoming spaces where individuality is celebrated, people feel they belong, and careers can grow. As an Assistant Store Manager, you'll play a key role in shaping team culture, supporting business success and delivering joyful experiences every day.
Whether you're looking to develop your leadership skills or take the next step towards Store Management, we'll support you with the tools, training and opportunities to help you succeed. If you're ready to inspire a team, champion exploration and help create memorable moments through the joy of drinking chocolate, we'd love to hear from you.
Our Shared Vision
At Knoops, we believe great teams are built on different perspectives, experiences and ideas. We're committed to creating an inclusive workplace where everyone feels welcome, valued and empowered to be themselves. If you need any support or adjustments during the recruitment process, we're here to help every step of the way.
Help us create joyful rituals of exploration, one cup at a time.
Assistant Manager in Cambridge employer: Knoops- Cambridge
At Knoops, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy opportunities for personal and professional growth while being part of a mission-driven company that values creativity and exploration in every cup of chocolate. With a focus on teamwork and customer experience, we create a supportive environment where every Knoopologist can thrive and contribute to joyful moments for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Knoops- Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Knoops- Cambridge
Don't be shy about reaching out to Knoops- Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Knoops- Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Knoops- Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
