At a Glance
- Tasks: Manage high-value orders and resolve complex customer issues with a focus on exceptional service.
- Company: MillerKnoll, a leader in innovative design and customer care.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to delivering superior customer experiences.
- Why this job: Be the key contact for strategic customers and make a real difference in their experience.
- Qualifications: Strong communication skills and problem-solving abilities are essential.
The predicted salary is between 50000 - 70000 £ per year.
MillerKnoll is seeking a Senior Customer Care & Resolution Specialist to manage high-value orders and complex customer issues from identification to resolution. You will work with operations, logistics, and sales teams to unblock challenges, ensure on-time delivery, and maintain a superior customer experience.
The role acts as a primary contact for strategic customers and supports the Europe Contract Customer Care Manager, requiring exceptional communication, problem solving, and stakeholder management.
Senior Customer Experience & Resolution Leader in Melksham employer: Knoll Inc.
At NaughtOne, we pride ourselves on being an exceptional employer that values curiosity and individuality. Our down-to-earth and friendly work culture fosters collaboration across global teams, while our commitment to sustainability and innovation ensures that employees are part of something meaningful. With opportunities for professional growth and a focus on operational excellence, joining us as an Associate Product Manager in Harrogate means contributing to a dynamic environment where your skills can truly thrive.
