At a Glance
- Tasks: Join our team to support clinical staff and assist patients at reception.
- Company: Knock Medical Centre, a supportive and dynamic healthcare environment.
- Benefits: Hourly rate of £12.75, full-time hours, and a chance to develop your skills.
- Other info: Great opportunity for career growth in a friendly medical practice.
- Why this job: Make a positive impact on patient care while working in a busy team.
- Qualifications: 4 GCSEs or equivalent, plus experience in an administrative role.
- Knock Medical Centre requires a
- Medical Receptionist (Full-Time)
- Monday to Friday to join our team - Hourly rate £12.75
Duties and Responsibilities
- Good communication skills, motivated, enthusiastic, hard-working, ability to work under pressure and as part of a busy and supportive team.
- To help support our Clinical staff in providing a high quality medical service.
- To assist the GPs, Practice Manager, Nursing staff and Administrative team and comply with all practice protocols and procedures.
- To receive, assist and direct patients, at reception, in a courteous and efficient way.
- Deal with telephone calls for appointments, prescriptions and patient queries.
- Accurate message taking.
- Liaise with local pharmacies and other health care professionals.
- Deal with incoming and outgoing mail and the scanning of documents.
- New patient registration and other administrative tasks.
- Work with computerised systems including EMIS for booking appointments and data entry.
- Ensure confidentiality at all times.
- Any other duties to meet requirements of the post.
- This is an excellent opportunity for someone to work effectively as part of a team, prioritise their workload, develop their skills, ensure maximum efficiency at all times and make a positive contribution to our patients.
- Previous experience working in a GP Practice would be desirable.
Essential Criteria
- 4 GCSEs (including English and Maths) or equivalent, or at least 18 months' relevant administrative experience
- Competent in the use of IT systems and a minimum of 1 years' experience working with the public in an administrative role.
- Dealing with members of the public
- Ability to work well as part of a team
- Ensure confidentiality is maintained at all times
- Ability to accept change in an evolving work environment
- Ability to work under pressure with a high degree of accuracy
Interested applicants please submit your CV, via clicking the apply icon.
Medical Receptionist (Full-Time) employer: Knock Medical Centre
Knock Medical Centre is an exceptional employer that values teamwork and offers a supportive work environment for its Medical Receptionists. With a focus on employee growth, we provide opportunities to develop skills while ensuring a high-quality medical service for our patients. Located in a vibrant community, our practice fosters a culture of collaboration and respect, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist (Full-Time)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Knock Medical Centre.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Knock Medical Centre.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Knock Medical Centre, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist (Full-Time)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Knock Medical Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Knock Medical Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Knock Medical Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Knock Medical Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Knock Medical Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Knock Medical Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
