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- Tasks: Create a welcoming shopping experience and guide customers through their Knix journey.
- Company: Join Knix, a fast-growing intimate apparel brand with a mission to empower individuals.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a purpose-driven team that values inclusivity and personal growth.
- Qualifications: Great people skills and a passion for delivering exceptional customer experiences.
- Other info: Exciting opportunities for career advancement in a dynamic retail environment.
The predicted salary is between 13 - 22 ÂŁ per hour.
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
Knix is coming to Devonshire Mall in April 2026! We are looking for a Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.
Position type: Permanent Part-Time
Knix Store Location: 3100 Howard Ave, Unit E9, Windsor, ON N8X3Y8
What’s in it for you:
- Highly competitive compensation plus monthly bonus!
- Generous employee discounts that offer up to 50% on your favourite Knix products
- Parental Leave Top-Up Program
- Access to a mental health & wellness platform that offers therapy and coaching sessions
- A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Opportunities for monthly, quarterly, and semi-annual awards and recognition
- Opportunities to advance in your career - We are growing!
About You:
You have a pulse on what Knix customers want and know how to engage and delight them. You thrive in a dynamic environment and have the ability to think on your feet. You understand what a great experience in fitting rooms is and are a natural at making others feel comfortable. You’re a born team player and always look for ways to help the group succeed. You’re passionate about our customers and inspired by Knix and our mission.
Responsibilities:
- Create a comfortable and uplifting end-to-end experience for all Knix customers.
- Actively listen to customer preferences and recommend products they’ll be sure to love.
- Lead product fittings to ensure customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set-up and organization in all areas of the store.
Qualifications:
Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences. A warm demeanour with a “get it done” approach. You love being part of a team and are a great collaborator. Resourceful with a keen ability to effectively resolve customer issues. An affinity for our product line and a belief in the Knix mission!
Eligibility Requirements:
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
- Ability to lift and handle packages weighing up to 25lbs.
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Hourly Salary: $18.60 per hour
AI Disclosure Statement: We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire: Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
Sales Associate (Devonshire Mall) in Windsor employer: Knix
Contact Detail:
Knix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Devonshire Mall) in Windsor
✨Tip Number 1
Get to know Knix inside and out! Familiarise yourself with their products and mission. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a comfortable experience for customers. Role-play with friends or family to get comfortable with guiding conversations and addressing needs.
✨Tip Number 3
Network like a pro! Connect with current or former Knix employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Knix team and being part of something special.
We think you need these skills to ace Sales Associate (Devonshire Mall) in Windsor
Some tips for your application 🫡
Show Your Passion for Knix: When you're writing your application, let your love for Knix shine through! Share why you’re excited about our mission and how you connect with our products. We want to see that enthusiasm!
Tailor Your Experience: Make sure to highlight any customer service experience you have, even if it’s not directly in retail. We’re looking for those warm, engaging personalities who can make customers feel at home, so show us how you've done that before!
Be Authentic: Don’t be afraid to be yourself in your application. We value authenticity and want to know the real you! Share your unique experiences and perspectives that make you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Knix
✨Know the Brand Inside Out
Before your interview, dive deep into Knix's mission and product line. Familiarise yourself with their innovative approach to intimate apparel and activewear. This knowledge will not only impress the interviewers but also help you connect with their values and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you actively listened to customers' needs and how you went above and beyond to ensure their satisfaction. This will highlight your ability to create that comfortable and uplifting environment Knix is looking for.
✨Dress the Part
Since Knix is all about intimate apparel and activewear, wear something from their collection to the interview. This shows your enthusiasm for the brand and gives you a chance to discuss your favourite products. Plus, it demonstrates that you understand the importance of fit and style in customer experience.
✨Be Ready to Engage
During the interview, be prepared to engage in a conversation rather than just answering questions. Ask thoughtful questions about the team culture, sales goals, and how you can contribute to enhancing customer loyalty. This will show your genuine interest in being part of the Knix family and your proactive approach to teamwork.