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- Tasks: Lead and develop a team to create an inclusive shopping experience.
- Company: Join Knix, a fast-growing intimate apparel brand revolutionising the industry.
- Benefits: Competitive pay, health benefits, generous discounts, and career advancement opportunities.
- Why this job: Be part of a purpose-driven team that empowers customers to feel free and confident.
- Qualifications: Retail management experience and a passion for customer engagement.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.
We are looking for an Assistant Store Manager who can help build, lead, and develop a team of associates in partnership with the Store Manager to create an inclusive environment for customers as they explore the store and Knix’s product line. Actively listening to client needs and preferences, you lead your team in delivering exceptional customer experience from the moment our guests enter the store. You are passionate about coaching and developing a team across all business areas, including but not limited to sales + service; product knowledge + brand history and operational excellence, including day-to-day operations, visuals, and merchandising; and more.
Full-time Permanent Knix Store Location: 3100 Howard Ave, Windsor, ON N8X 3Y8
What’s in it for you:
- Competitive Pay- Base Salary plus Bonus, with performance based pay increases.
- Health- Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
- Family- A Parental Leave Top-Up Program up to 80% of your salary.
- Savings and Retirement- Company GRSP Program that matches up to (3%) of your pay.
- Work Environment- A one‑of‑a‑kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work.
- Product Discount- Generous employee discounts that offer up to 50% on your favourite Knix products.
- Career Advancement- Monthly, quarterly, and semi‑annual awards and recognition and the opportunity to advance in your career - We are growing FAST!
About You:
- You have a pulse on what Knix customers want and know how to attract, engage, and delight them throughout the client experience.
- You thrive in a dynamic environment and have the ability to think on your feet.
- You understand what we all experience in fitting rooms and are a natural at making others feel comfortable.
- You’re a people‑first leader who empowers + engages their team to drive business results.
- You’re passionate about our customers and inspired by Knix and our mission.
The Opportunity:
- Coach and develop your team, ensure you are promoting a positive and fun working environment that drives financial results.
- Help manage business aspects of the shop including P&L ownership and sales planning.
- Support the store manager with hiring, training and developing an exceptional team.
- Open and close the store, consistently meeting Knix standards.
- Report on daily store targets.
- Create a comfortable and uplifting end‑to‑end experience for all Knix customers.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Handle any issues or opportunities that arise accurately and confidently.
- Continually work to improve cleanliness, set‑up and organization in all areas of the store.
Qualifications:
- Previous experience in a retail lead/management role leading a similar size team and/or store volume.
- Ability to lead your team to drive business results and deliver excellence in the customer experience.
- Proven experience recruiting, developing, and retaining a high‑performing team consistently meeting and exceeding store KPIs.
- Experience planning + executing community events both in‑store and out‑of‑store is an asset.
- Open availability to ensure business needs are met, including evenings, weekends, and holidays.
Eligibility Requirements:
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
- Ability to lift and handle packages weighing up to 25lbs.
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
How we Hire:
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
Assistant Store Manager - Devonshire Mall in Windsor employer: Knix
Contact Detail:
Knix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Devonshire Mall in Windsor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Knix's products, mission, and values. This way, when you walk into that interview, you can show your passion and understanding of what makes Knix unique.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like dealing with customer complaints or motivating your team. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Assistant Store Manager - Devonshire Mall in Windsor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for Knix and how you connect with our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Show us how your skills align with the Assistant Store Manager role and how you can contribute to creating an inclusive environment at Knix.
Showcase Your Team Spirit: Since this role is all about leading and developing a team, share examples of how you've successfully coached or motivated others in the past. We love seeing how you can inspire those around you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Knix!
How to prepare for a job interview at Knix
✨Know the Brand Inside Out
Before your interview, dive deep into Knix's mission, values, and product lines. Familiarise yourself with their innovative approach to intimate apparel and activewear. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully coached and developed team members in the past. Highlight your ability to create a positive work environment and drive results through effective leadership.
✨Engage with Customer Experience
Knix places a strong emphasis on customer experience. Be ready to discuss how you would enhance the shopping experience for customers. Share specific strategies you've used in previous roles to engage and delight customers, especially in a retail setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to manage conflicts, improve store operations, or respond to customer feedback. Practising these scenarios will help you feel more confident during the interview.
